After Hours Claims Adjuster Jobs in Nova Scotia

Must have effective time management and organizational skills

Salesforce or other comparable Customer Relationship Management (CRM) software experience

Excellent keyboarding and data entry skills

Customer centric model, providing our residents with an exceptional customer experience, via phone, email, chat and social media

Use of computerized knowledge base systems to provide accurate and complete information

Minimum High School diploma plus a minimum of one (1) year of customer service/call centre experience

Handle moderate to complex Workers' Compensation claims with minimal supervision and ‎guidance from the manager.

3 to 5+ years of experience handling Workers Compensation claims.

Experience with public entity accounts, a plus

Excellent Customer Service and Organizational skills.

Flex schedule and ability to work remotely

Negotiate settlements with injured workers and attorneys.

Education, Knowledge And Experience Required

Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

Effective communication skills (verbal, written and presentation)

Demonstrated and proven leadership skills

At least 2 year's relevant experience in claims

Ongoing commitment to education and learning.

Post-secondary education or equivalent experience

Manage challenging coverage claims with tact and professionalism

Obtain approval from Manager on claims above authority

Manage claims in litigation, participate in mediations, pre-trials and settlement conferences

Perform other tasks and duties as assigned by the Unit Manager

Minimum of 1-3 years experience handling casualty claims or related experience