Customer Service Representative (After Hours)
By Region of Peel At Brampton, Ontario, Canada
Must have effective time management and organizational skills
Salesforce or other comparable Customer Relationship Management (CRM) software experience
Excellent keyboarding and data entry skills
Customer centric model, providing our residents with an exceptional customer experience, via phone, email, chat and social media
Use of computerized knowledge base systems to provide accurate and complete information
Minimum High School diploma plus a minimum of one (1) year of customer service/call centre experience
T + W Claims Adjuster
By Safe-Guard Products International At Mississauga, Ontario, Canada
High School Diploma or equivalent combination of education and experience required. College degree preferred.
Escalate issues to team lead, supervisor, or managers when unable to de-escalate
Performs other duties as assigned by the Claims Center Manager or Team Lead
Strong computer skills and the ability to troubleshoot and service policy issues
Strong interpersonal, analytical and problem-solving skills. Superior verbal/written skills and communications skills.
Experience within Automotive Industry preferred