Claims Adjuster (Multiline) - Vancouver

Company

ClaimsPro LP

Claims Adjuster (Multiline) - Vancouver

Role Summary

Depending on the level of experience and area of expertise, the successful candidate will be responsible for the investigation and adjusting of either Property or “All Lines” claims.

Furthermore, he/she will provide SCM standard quality service and facilitate prompt and equitable settlement of claims within the parameters of corporate policies and standards. The successful candidate will also initiate and follow-up on business development opportunities. Other duties may be required as needed.

Competencies Required to succeed

• Demonstrated and proven leadership skills
• Sense of urgency and responsiveness
• Effective communication skills (verbal, written and presentation)
• Organizational skills
• Interpersonal skills
• Relationship Building skills
• Effective Analytical Skills

Responsibilities

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

To succeed in this role, the ideal candidate should have background/experience in Property, Liability, Auto, Accident & Benefits (Section B), and Bodily Injury claims. Although this position will adjust multi-line claims, the bulk of the work is in property. Responsibilities include;

• Prompt contact and followup with policy holders and claimants
• Investigate the cause and report to clients with solid recommendation.
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.
• Scope and establish quantum of damages.
• Negotiate fair and satisfactory settlements

Education, Knowledge And Experience Required

• Good investigative manner
• Effective analytical skills, including identification of cause and effect dynamics
• Must qualify for at least a level 1 BC Adjuster’s license
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information
• At least 2 year's relevant experience in claims
• Ongoing commitment to education and learning.
• Able to draw valid conclusions and effectively communicate them.

Advanced Communication Skills Including

• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Strong commitment to ongoing education and learning.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Effective written skills including those of a technical nature

Environment/Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.