Travel Underwriting Analyst, Canada

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property-casualty networks. General Insurance offers a broad range of products to customers through a diversified, multi-channel distribution network.

Line of Business

AIG Travel, a member of American International Group, Inc., is an industry-leading provider of innovative insurance products and assistance services to both leisure and business travelers worldwide.  Travel Guard® is the marketing name for its portfolio of travel insurance and travel-related services in the U.S. and Canada. Through our global service centers and a network of experienced providers, we deliver medical and security assistance to help our customers travel with confidence.

About the role

The Travel Underwriting Analyst role is an administrative position responsible for maintaining underwriting culture discipline and ensuring the efficiency/effectiveness of underwriting processes and protocols. This role currently reports to the Regional Underwriting Manager, U.S. and Canada. 

This role will be based in our Toronto, Ontario office.

What you need to know:

• Communicating with Sales and other requestors as necessary by providing account information, proposals, and loss information, and requesting additional underwriting information as needed before and during the review process
• Evaluating new and renewal businesses (small to medium-sized accounts and products) by gathering relevant data and putting together financial models
• Considering any special or unique circumstances in reviews, while following guidelines in the Underwriting Manual
• The Underwriting Analyst is integral in maintaining company profitability by:
  • Evaluating new and renewal businesses (small to medium-sized accounts and products) by gathering relevant data and putting together financial models
  • Recommending financial terms by reviewing and analyzing account information
  • Considering any special or unique circumstances in reviews, while following guidelines in the Underwriting Manual
  • Communicating with Sales and other requestors as necessary by providing account information, proposals, and loss information, and requesting additional underwriting information as needed before and during the review process
  • Preparing final proposals and recommendations for Underwriting actions and onboarding new accounts
  • Approving deals within underwriting authority or submitting final recommendations for approval if outside of individual authority levels
    
• Recommending financial terms by reviewing and analyzing account information
• Preparing final proposals and recommendations for Underwriting actions and onboarding new accounts
• Approving deals within underwriting authority or submitting final recommendations for approval if outside of individual authority levels

• Entering and maintaining agency and compensation information into company systems
• The Underwriting Analyst is responsible for maintaining good documentation, keeping files organized and available for review, and ensuring that all processes are followed, and all tasks are handled according to the schedule
  • Documenting account information by entering updates into company systems and databases
  • Updating appropriate logs
  • Entering and maintaining agency and compensation information into company systems
  • Researching and correcting compensation and/or policy entry problems
  • Setting and completing product/agency spot checks
  • Fielding requests from internal departments on questions regarding accounts, products, and compensations
  • Performing contract reviews and setting follow up reminders to make sure we comply with all contract terms
  • Maintaining procedures documented in Underwriting Manuals
    
• Maintaining procedures documented in Underwriting Manuals
• Performing contract reviews and setting follow up reminders to make sure we comply with all contract terms
• Updating appropriate logs
• Setting and completing product/agency spot checks
• Researching and correcting compensation and/or policy entry problems
• Documenting account information by entering updates into company systems and databases
• Fielding requests from internal departments on questions regarding accounts, products, and compensations

What we’re looking for:

• Ability to work independently to meet deadlines, as well as part of a team to accomplish goals
• Ability to manage workload effectively, especially during times of high activity and tight timelines
• A good communicator able to build and maintain both internal and external relationships
• A decision maker comfortable in making decisions based on analytics
• Demonstrated proficiency in analytics using Microsoft Excel formulas and functions
• A forward thinker who isn't afraid to float new ideas and support others’ new ideas to move the business forward
• Excellent organizational, interpersonal, presentation, and negotiation skills

AIG Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities.  If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected].   Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

UW - Underwriting

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

Travel Guard Group Canada, Inc.