Transaction Analyst Jobs

As an NRG employee, we encourage you to think creatively and proactively about your career choices. Our work environment is dynamic and the career opportunities across our businesses offer variety and challenge. Providing career growth to our own employees is critical to our ongoing success--take charge of your career goals and empower your future!

Job Summary

The Transaction Analyst is a key member of the DEB Canada Back Office Operations team focused on inbound and outbound transactions within the systems and with the utility. Their primary role will be to set up and maintain the CIS and ensure data is accurately entered in these systems. The successful candidate will build working relationships with other operational teams and business units as well as various Canadian Utilities. This individual must be able to learn other roles within the team and assist where needed.

Essential Duties/Responsibilities

• Confirm pricing for both Gas and Power contracts to ensure valid before commodity is purchased
• Setup and maintain CIS & applicable billing systems with customer updates and issue transactions based on customer needs
• Effectively communicate to management and other business units any potential issues or gaps as they arise
• Monitor and report on all transactional activity within the Canadian and vendor platforms
• Work with off-shore team to ensure processes are being completed on a daily basis
• Maintain a Transactional dashboard/queue and identify any trends or areas of improvement for automation
• Aid in researching transactional exceptions
• Support the creation and updating of desktop procedures / job aides, and training materials
• Perform other duties as assigned
• Monitor and report on incoming and outgoing market transactions at a holistic level
• Assist with market rule documentation; research, documentation and follow up on outstanding questions with utility
• Process and book incoming contracts within SLA and avoid any margin erosion due to market shift

Working Conditions

• Sensory attention: Continual need to give concentrated attention where multiple stimuli are changing quickly and where 2 or more senses – hearing, seeing, touching, and tasking – must be used in coordination
• Travel minimal
• Mental stress: Continuous occurrence of strong demand for results and multiple simultaneous demands requiring decisions
• Hybrid office environment

Skills & Qualifications

• Proficient in Microsoft Office applications (i.e. Visio, Excel); knowledge of Salesforce a plus
• Strong analytical skills required, including a thorough understanding of how to interpret data, identify trends and translate that into application and operational changes
• 1-3 years of job experience in a relative field
• Ability to successfully engage in multiple initiatives simultaneously
• Team player
• Good knowledge of deregulated electricity markets a plus
• Bachelor’s Degree in Business or equivalent experience required
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, including teammates, managers and utilities.
• Interaction with cross-functional groups including Operations, IT and Finance

Additional Knowledge, Skills And Abilities

• Resourcefulness and ability to work with limited supervision
• Attention to detail and deadline orientation; Ability to navigate competing priorities
• Excellent analytical and problem-solving skills required.
• Ability to work as part of a team in a fast-paced entrepreneurial team environment
• Excellent oral and written communication skills with a commitment to delivering superior customer service

Physical Requirements

• Most of the time is spent sitting in a comfortable position and there is occasional opportunity to move about

NRG Energy is committed to providing broad access to employment opportunities so that diverse job seekers can apply to positions, and to ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law. Any information you provide through this form will be used and disclosed for the purposes of considering your application and, if you are offered a job, in relation to your employment (including post employment activities). If you have provided references, you consent to us contacting such references and obtaining your personal information from them. Do not submit references if you have not obtained the consent of such references. Your personal information will otherwise be handled in accordance with our privacy policy.