Technical Writer (Canada Summer Jobs)

Your Connection to Wildlife

As one of Canada’s largest not for profit leaders in wildlife conservation, research, and advocacy, we are seeking to fill the following position...

Technical Writer

As part of the Canada Summer Jobs program (1 vacancy)

Fixed-term for 16 weeks

$15.50 per hour, 37.5 hours per week

Who We Are

The Canadian Wildlife Federation (CWF) is a national not-for-profit charitable organization dedicated to ensuring an appreciation of our natural world and a lasting legacy of healthy wildlife and habitat. By spreading knowledge of human impacts on the environment, developing and delivering educational programs, conducting research, promoting the sustainable use of natural resources, and advocating for effective wildlife policy and regulation, CWF strives for a future in which Canada’s wildlife is conserved for generations to come.

Diversity is a fundamental part of our core values; we create every opportunity to become more inclusive. We encourage applications from qualified candidates from all diverse communities including, but not limited to, Indigenous persons, racially visible persons, people with disabilities, 2SLGBTQ+, and women in non-traditional roles.

Position Summary

The Technical Writer’s role is to develop written information about the organization’s computing systems that aid in their development, use, and support. Outputs include will include a range of documents to be read by both technical and non-technical personnel across all departments. This position is a part of the Canada Summer Jobs (CSJ) program, pending funding decisions. Applicants must meet CSJ's eligibility criteria set out below.

Duties will include:

Strategy & Planning

• Liaise with appropriate stakeholders (IT and Departments) to plan layout, graphical elements, and formatting of documents. Ensure final documents are usable and of high quality.
• Liaise with IT department team members to identify information technology system procedures and establish documentation needs for hardware and software.
• Analyze IT project requirements to determine types of documents needed. Document requirements may span from creation of software specification templates, change management templates, quality assurance templates through consultation with IT staff and management.
• Collaborate with systems and development staff to collect and interpret technical information.

Acquisition & Deployment

• Research, evaluate, and recommend new documentation tools and methods in support of documentation improvement efforts.

Operational Management

• Maintain currency and accuracy of all documentation.
• Develop documentation project plans and timelines.
• Edit written documentation of development and other IT staff to create unified and consistent support documents.
• Establish, communicate, and maintain documentation standards, and provide training where required.
• Plan, design, research, write, and edit a range of documents, including user guides and manuals, technical specifications, training materials, user policies, and proposals, for both print and online media.

Eligibility:

This position is a part of Canada Summer Jobs, a program of the Government of Canada. To be eligible for this position, the candidate must:

• International students are not eligible participants.
• Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
• Be between 15 and 30 years of age at the start of the employment;
• Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment**; and,

Qualifications:

Formal Education & Certification

• Experiential background with writing and communication within a technical environment.

Knowledge & Experience

• Knowledge of information gathering, planning, and organizing methods and principles
• Strong understanding of document formatting and presentation techniques.
• Experience with desktop publishing tools.
• Hands-on technical writing and editing experience, with specific experience in documenting information technology software and systems.

Personal Attributes

• Exceptional interpersonal skills, with a focus on rapport-building, listening, and interviewing skills.
• Ability to conduct research into a wide range of computing issues as required.
• Proven analytical and problem-solving abilities.
• Highly self motivated and directed.
• Exceptional written and oral communication skills.
• Experience working in a team-oriented, collaborative environment.
• Ability to analyze target audience and to present ideas in user-friendly language.
• Ability to absorb and retain information quickly, specifically complex technical information.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Exceptional customer service orientation.
• Good understanding of the organization’s goals and objectives.
• Superior attention to detail.

Offer of employment conditional to CWF receiving funding from the Canada Summer Jobs program.

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Work Conditions

• Wage: $15.50 per hour
• Anticipated start date: Early/Mid May
• Dexterity of hands and fingers to operate a computer keyboard and mouse.
• Location: Preference given to candidates located within reasonable distance to Ottawa West (Kanata). Remote working with flexibility for coming on site a few days a month or as needed.
• Full-time at 37.5 hours per week, Monday to Friday for a 16-week term. Pending funding decisions.
• Extended periods of sitting.

Why work with us?

• Variety of social events held throughout the year
• Newly renovated office building featuring a living plant wall and a kitchen lounge
• We are committed to building a more diverse workforce
• We are a rapidly growing team of forward-thinking individuals who all share a common passion, Canadian wildlife!
• Work-life balance
• Friendly and casual work environment

HOW TO APPLY: Interested and qualified applicants are encouraged to submit their resume online. Only the candidates who meet the qualifications and experience for the position will be contacted for an interview. We thank you for your interest in the Canadian Wildlife Federation.

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The Canadian Wildlife Federation embraces diversity and equal opportunity and we welcome applications from qualified candidates from all diverse communities. We are committed to building a team that represents a variety of backgrounds and perspectives. We do not discriminate on the basis of race, ethnic origin, sexual orientation, gender identity, age, disability, religion or any other status or classification protected by law.

Accommodation may be available upon request for candidates taking part in any aspect of the selection process. If you would like to request a specific accommodation because of a disability or a medical need, please advise the Human Resources Department when you are selected to participate in the recruitment process.

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