Systems Data Analyst / Full-Time (Remote)

The position will be responsible for executing Management System (MS) related duties not limited to manual and process writing, issue management, documentation, correspondence, training, auditing, rating, security administration, technical issue & project management. Additionally, the position should be highly skilled in all aspects of data analytics, including mining, generation, and visualization. You should be committed to transforming data into readable, goal-driven reports for continued innovation and growth.

Responsibilities

• Interact with all levels of management and business units to communicate issues, new projects and related MS and other systems matters
• Work with business units to assist in documenting both existing and newly created policies and procedures using established Company standards
• Assist in the development and maintenance of appropriate testing strategies and test plans to enable management to assess the operating effectiveness of the system
• Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources
• Constructively work with management to: identify areas for improvement, collectively agree upon appropriate corrective actions, facilitate remediation efforts, and monitor progress to ensure that the Company is timely addressing and remediating significant deficiencies and/or material weaknesses and that jeopardize the achievement of its objectives
• Work closely with the Commercial team to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
• Perform control reviews that include processes related to: system development standards, operating procedures, system access security and control, program change management, backup, and system maintenance
• Develop and maintain reports and dashboards by acquiring data from primary and secondary sources. Build scripts that will make our data evaluation process more flexible or scalable across data sets

Qualifications

• MS experience
• Demonstrated high level of attention to detail
• Proven analytic skills, including mining, evaluation, analysis, and visualization
• Excellent oral and written communication and presentation skills, strong analytical skills, ability to maintain composure under pressure, and a proactive approach to problem-solving and the overall execution of job responsibilities are all essential qualities necessary to be successful in this position
• Assist in creating a favorable, professional and safe workplace
• This individual must have the ability to understand and use technology to solve difficult complex system issues (Computer literate and technically oriented)
• 3+ years of experience as a systems/ data analyst
• Familiarity with all the process and IATA standard messaging
• Working knowledge of system troubleshooting
• After hours + weekend coverage required. Ability to travel approximately 10%-20%
• Strong SQL or Excel skills with the ability to learn other analytic tools
• Strong knowledge of Microsoft Office (Excel, Word, PowerPoint)
• Must have the ability to perform duties with or without sensible accommodation
• Perform all other tasks as assigned
• Experience with data visualization tools like Tableau, Excel etc.