Systems Administrator Jobs

Job Number: 46555

Group: Magna Mechatronics, Mirrors & Lighting

Division: Dortec - Bradford

Job Type: Permanent/Regular

Location: BRADFORD WEST GWILLIMBURY

Group Description

The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.

Role Summary

Coordinate the technical services area directing tasks to maintain and support the company network computer resources ensuring reliability and connection as well as complete Lotus Notes administration, customer systems administration, and complete systems security.

Key Responsibilities

• Identify and learn appropriate software and hardware used and supported by the organization
• Handle the administration/setup of network accounts following departmental procedures and security protocol
• Field incoming requests to the Operation Services via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues
• Fully understand both your own role/responsibilities and the same for all others in the department
• Help train and support users on new applications, changes, upgrades and/or recommend external training
• Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution
• Provide support and other tasks deemed appropriate by the department manager
• Supports Time & Attendance system, phone system, camera system, SupplyWeb, & card access system at both locations.
• Develop help sheets and FAQ lists for end users
• Analyze, evaluate, co-ordinate, implement, manage and support the day-to-day maintenance of all IT hardware and systems as directed by your Area Leader and Senior Staff in accordance with departmental standards
• Co-ordinate the provision of network and personal computer hardware for Dortec
• Assists in the installation, support and life cycle of servers, PCs, printers as well as phones (Landline & Mobile account management)
• Record, track and document the Operation Services request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
• Maintains safety and housekeeping at all times
• Ensure system reliability through redundancy, backups, security, anti-virus, firewall, etc.
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
• Liaise with vendors, review magazines, periodicals and attend approved seminars and conferences to maintain technological currency
• Assist ERP analysts with any issues with Terminals, Shopfloor workstations etc.
• Prioritize and schedule problems. Escalate problem (when required) to the appropriately experienced Systems Analysts
• Responsible for documenting procedures, problems and their resolutions
• Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
• Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
• Evaluate and implement new technologies to improve network response time and capacity
• Perform other duties as required

Key Qualifications/Requirements

• University Degree/College Diploma in a related computer science program with a minimum of 2 recent years of experience in a similar position
• Experience working in an automotive manufacturing environment in required
• Minimum of 4 recent years of extensive hands-on experience in a similar position
• Excellent knowledge of LAN/WAN methodologies
• Excellent knowledge of Microsoft 365
• Strong technical background with an emphasis on the administration of operating systems and networks

Additional Information

Accommodations for disabilities in relation to the job selection process are available upon request.

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At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.