Sr. Salesforce Administator Jobs

About This Position:

We are looking for a Sr. Salesforce Administrator who will be a trusted partner to the business, providing scalable solutions that enable the business to grow and flourish. As a key member of the team, this person will take ownership of introducing automation, new and improved features, and functionality of Salesforce to enhance productivity. The Sr. Salesforce Administrator will work independently with internal stakeholders to understand their challenges and priorities, offer solutions and drive change to ensure optimal progress towards our goals.

Key Accountabilities:

• Maintain Commerce Cloud configuration within Salesforce
• Maintain Pardot pkg., within in the Salesforce org.
• Deep expertise with Lightning flows, skills-based routing, queue-based routing, email-to-case, web-to-case and other advanced Salesforce platform features.
• Manage Salesforce users, profiles, permission sets, roles, sharing rules, and security controls on Salesforce.
• Support the integration of business systems and data into Salesforce.
• Design, develop, test, document and deploy high quality and scalable business solutions on the Salesforce.com (SFDC) platform based on industry best practices as well as business needs.
• Create and implement changes to applications, objects, fields, workflows, processes, flows, validation rules, approval processes, email alerts, advanced formulas, page layouts, record types, and Lightning pages.
• Develop and maintain effective documentation on configuration changes, integrations, and processes.

Desired Skills and Experience:

• 2+ years experience in Salesforce Sales Cloud
• Ability to be flexible and manage multiple projects and competing priorities while meeting deadlines
• Experience of working in an Agile delivery environment using tools and techniques such as Scrum, Kanban, Confluence and Jira.
• Ability to work in a team-oriented, collaborative environment
• Self-starter; passion for solving challenges
• Solid communication skills – both written/oral
• Creative problem-solving skills
• Proven ability to work creatively and analytically to solve problems
• Results-driven with strong attention to detail
• Highly capable of developing and maintaining relationships
• A minimum Salesforce Admin 201 certification. Ideally, also have or be working towards more advanced Salesforce certifications.