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Silvertip Market Manager Jobs
Company | Stone Creek Resorts Inc. |
Address | Canmore, Alberta, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-08-27 |
Posted at | 9 months ago |
Stone Creek Resorts Inc. is a world-class Golf Resorts in the most beautiful natural surroundings, Silvertip Resort in Canmore, Alberta and Eagle Ranch Resort in Invermere, British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, SERVICE BEYOND, sets us apart from our competitors.
- Manage overall inventory and recommend new unique/trending items to stock for our local residents.
- Exceeding customer expectations by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building a relationship with customers and residents.
- Work with Executive Chef on purchasing / ordering.
- Create, monitor and ensure completion of all opening and closing procedures for the Market.
- Recruit, train and develop employees.
- Approving weekly staff schedule and ensure adherence to the budget.
- Following company guidelines, create a culture of Health & Safety for our guests and the Front of House Team.
- Ensuring all the equipment and work areas are clean, safe to use, and properly working.
- Implementing and monitoring policies and standard operating procedures.
- Coaching employees on cost controls and implement best practices to ensure financial responsibility.
- Providing solutions to the guest complaints, ensuring guests are satisfied and sharing guest concerns & feedback with the Food and Beverage Manager / General Manager.
- Scheduling employees to maintain 7 days per week operation throughout the year.
- Reports to Food and Beverage Manager / General Manager.
- Other duties as assigned.
- Able to stand, sit, or walk for an extended period of time.
- Able to lift, push or pull up to 40Ibs.
- High sense of urgency and able to meet conflicting deadlines.
- Valid class 5 driver's license is required.
- Strong communication skills with all levels of the organization.
- Professional appearance and manners.
- Able to work overtime is a requirement.
- Must be available to work outside of traditional business hours (evenings, weekends, and holidays)
- Minimum 2 year of experience in a similar capacity is mandatory.
- Proficient in Microsoft Office (Word, Excel and Outlook)
- Attention to detail in a faced paced, high volume work environment is a must.
- Must be highly energetic, Self-starter and have a positive disposition.
- Must be eligible to work in Canada full-time.
- Ability to build rapport and trust with others.
- Health spending account for Medical, Vision, Dental and Paramedical.
- Our people experience working at a world-class golf resort.
- Discounted: Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop purchases, Lodging discounts at sister-property.
- We care about our team's Success.
- Group RRSP Matching Plan
- We offer a diverse and engaging work environment.
- Short and long term disability, AD&D, Basic Life, Dependent Life.
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