Set Coordinator Jobs

Reporting to the Team Lead, Set Coordination, the Set Coordinator is responsible for coordinating all components on-set to ensure smooth execution and completion of daily photoshoot requirements in our best-in-class Studio. He/She coordinates people, processes, and merchandise, enabling e-comm photoshoot production and copy production teams to meet SLAs, and provides status updates and escalations according to quantitative and qualitative success metrics across Womenswear, Menswear and/or Everything Else product categories. This role is highly cross-functional and requires a collaborative style, with the ability to influence and motivate to drive performance results.

Responsibilities

Studio Production - 80%

• Prepare items for proper end-of-day merchandise transfers back to stock, monitoring damages and ensuring proper labelling
• Maintain cleanliness, order and safety on set, ensuring the adequate usage of equipment
• Track performance in various monitoring tools to provide visibility on daily ecommerce studio operations, enabling measuring and reporting on ops flows & KPIs
• Input information on all looks created for our e-commerce platform by managing item associations
• Collaborate with on-set Stylists and ensure garment handling follows SSENSE care standards
• Ensure full completion of visual assets planned on assigned production, ensuring photoshoots daily targets are met as per the agreed upon quality, SSENSE identity, and brand guidelines
• Review quality control and ensure accurate information on all items (e.g., copy, visual and specs) responding to and correcting discrepancies in a timely fashion
• Receive daily photoshoot workload, validate proper preparation of goods according to producing requirements, report and escalate issues and risks by providing information on the impacts in terms of production scope, prioritisation and resource planning
• Monitor the status of photoshoot intra-day, following up with the appropriate parties and recommending action plans to handle delays that impact the content, schedule or quality

Training & Development - 10%

• Support Leads with onboarding related tasks, help train a capable and talented team of full-time, freelance and third parties (ie. Models etc.)

Continuous improvement - 10%

• Identify opportunities in which a program or procedure is needed to improve daily photoshoot operations and productivity as it relates to process and stock flows, communication and ways of working
• Contribute to visual production projects to optimize business performance through accurate on set mechanisms

• Knowledge of textiles and garment care
• Ability to walk 5 km per day with equipment and/or stand for extended periods, when required
• A minimum of 1 year experience in coordination or logistics, within a fashion or e-commerce environment
• Experience working with apparel, an asset
• Knowledge of fashion, styling and photography, an asset
• College or University diploma in Fashion Marketing, Business Administration, or a related field
• Good written and verbal communication skills in both English and French
• Open to working evenings and weekends, as required
• Proficient in Microsoft Excel and Google Sheets

Skills

• Results-oriented with a strong work ethic
• Solution-oriented mindset and can-do attitude to overcome challenges
• Willingness and ability to learn fast
• Team player with a natural ability to build relationships
• Detail oriented with strong time management and organizational skills
• Ability to thrive in a fast-paced environment and master frequently changing production and project priorities