Senior Quality Assurance Specialist

Ensures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle. Designs, develops, executes, and maintains test plans of infrastructure, common services/middleware, data, and applications in various environments. Records and documents testing results (including anomalies and issues) and compares them to expected results. Detects solution failures so that defects may be discovered and corrected. Generates historical analysis of test results and maintains a list/repository of defects. Reviews and interprets all documentation related to testing, including business requirements and functional and design specifications, to provide input to the project team on the planning of testing activities. Provides immediate response to production program problems.

• Provides guidance on reviewing, evaluating and driving requirements for testability to ensure review processes are adhered to.
• Broader work or accountabilities may be assigned as needed.
• Communicates the overall quality of a deliverable and ensures metrics are used to drive delivery and identify any areas of concern.
• Drives the testing automation capabilities.
• Creates discrepancy reports and performs integration regression testing to verify/validate incorporated fixes to software, components, subsystems and systems.
• Provides specialized consulting, analytical and technical support.
• Conducts independent analysis and assessment to resolve strategic issues.
• Monitors and tracks performance, and addresses any issues.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Executes and verifies test cases as part of the overall functional testing of Information Technology products as well as reporting defects and test results to the stakeholders.
• Recommends approaches to streamline and integrate technological processes and systems in the organization to improve overall efficiency and improve the bank.
• Designs and supports the implementation of best-in-class testing strategies for complex solutions, across multiple platforms and businesses/groups.
• Participates in programs/projects across the enterprise.
• Works independently and regularly handles non-routine situations.
• Performs analysis of test results and prepares comprehensive subsystem and/or system level evaluation reports which verify and validate system performance.
• Reviews, evaluates, and derives requirements for testability.
• Ensures development teams’ unit testing practices are in place and confirms core criteria met prior to integrated testing delivery.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Ensures the accuracy and consistency of test results through documentation processes. Follows BMO’s SDLC process.
• Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
• Identifies emerging issues and trends to inform decision-making.
• Identifies opportunities to strengthen the quality assurance capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Leads initiatives. Able to coordinate resources and manage problems to resolution when necessary.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Manages and leads the development and implementation of complete test strategies.
• Designs, develops, executes, and maintains testing strategies and plans to ensure stability and efficiency, enabling a seamless customer experience.
• Proactively provides improvement opportunities to the team to enhance the customer experience.
• Participates as an active stakeholder in every initiative, driving quality based on fact-based metrics.

Qualifications:

• Collaboration & team skills - In-depth.
• Data driven decision making - In-depth.
• Analytical and problem solving skills - In-depth.
• Verbal & written communication skills - In-depth.
• Familiar with Mainframe technologies, TSO, ISPF
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Knowledge of Retail Lending and Banking
• Influence skills - In-depth.
• Collaborate well with others. Ability to translate technical concepts into easy to understand terms.
• Knowledge of the SDLC, testing concepts, methodologies, metrics, automated testing frameworks and BMO documentation standards.
• Problem solving skills including the ability to troubleshoot and identify problem areas throughout testing.
• Able to analyze data and use testing metrics to highlight improvement opportunities.
• Understanding of BMO applications and infrastructure components.
• Typically, 4-7 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.

We’re here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.