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Senior Project Manager Jobs

Company

Bayshore HealthCare

Address Markham, Ontario, Canada
Employment type FULL_TIME
Salary
Category Hospitals and Health Care
Expires 2023-09-08
Posted at 8 months ago
Job Description
Job Summary


The Senior Project Manager is responsible for overseeing the project development and execution of the Integrated Care team. The Senior PM in collaboration with the Director, will be responsible for implementing new initiatives, processes or technologies. The role of the Senior PM is to plan, execute, and finalize projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Senior PM will also define the project’s objectives and oversee quality control throughout its life cycle.


Duties And Responsibilities


  • Develop and deliver progress reports, proposals, requirements documentation, and presentations;
  • Functions as a resource to users in troubleshooting and training.
  • Prepares and submits reports and records relating to activities as appropriate and/or requested.
  • Direct and manage project development from beginning to end;
  • Fosters an interest in continuing education and facilitates self-directed learning by making information available to staff. Participates in activities to foster own professional development.
  • Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work; and
  • Draft and submit budget proposals, and recommend subsequent budget changes where necessary;
  • Where required, negotiate with other department managers for the acquisition of required personnel from within the company;
  • Conduct Post Implementation review.
  • Develop full-scale project plans and associated communications documents;
  • Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle;
  • Set and continually manage project expectations with team members and other stakeholders;
  • Develops, updates and reviews ICS standards and procedures in collaboration with the Director / Manager as required.
  • Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas;
  • Unit / System testing within IS
  • Coordinate move to the Live environment
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders;
  • Identify and resolve issues and conflicts within the project team;
  • Liaises with all levels of staff to facilitate solutions to any questions, problems and concerns from user departments and when necessary, liaises with external personnel or organizations to effect these solutions.
  • Develops reports to be generated by the system as requested by the user areas, and duly approved following prescribed methodologies.
  • Is informed and knowledgeable of all interfaces and any changes to their respective modules.
  • Conducts appropriate analysis, design (including options), estimates and recommendations using the SDLC methodology:
  • Support User Acceptance Testing
  • Solution creation inclusive of user manuals and training
  • Define project success criteria and disseminate them to involved parties throughout project life cycle;
  • Prepares reports, utilizing formal Systems Analysis techniques, to recommend solutions on improvements in situations related to the applicable systems modules or situations.
  • Analysis, Design and Estimates through customer negotiation and agreement
  • Understands all related applications that are running on the computers and be willing to increase own level of education to maintain a high standard of computer knowledge.
  • Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements;
  • Liaise with project stakeholders on an ongoing basis;
  • Ensures that system modules are developed, revised, thoroughly tested, and implemented in conjunction with user requirements.
  • Support the financial, business and clinical analyst to develop process mapping and business requirements for the integrated comprehensive care model
  • Responsible for basic, advanced training or re-training of staff and/or key-trainers using the related system(s).
  • Delegate tasks and responsibilities to appropriate personnel;
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans;
  • Maintains and ensures competence in all procedures and possesses an up -to-date knowledge and technical expertise in his/her discipline.
  • Ensures that system modules are developed, revised, thoroughly tested, and implemented in conjunction with user requirements.
  • Achieves a smooth transfer to the customer for user acceptance testing inclusive of the user manuals. This includes the resolution of agreed upon problems.
  • Plan and schedule project timelines and milestones using appropriate tools;
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion;
  • Identifying Needs / Opportunities with the customer
  • Track project milestones and deliverables;
  • Estimate the resources and participants needed to achieve project goals;
  • Develop best practices and tools for project execution and management;
  • Build, develop, and grow any business relationships vital to the success of the project.
  • Utilizes time / project management techniques / tools to emphasize proactive planning and monitoring of assignments through to successful completion
  • Identify and manage project dependencies and critical path;


Duties And Responsibilities – General


  • Assists in the daily organization of the department to maintain a high level of efficiency;
  • Looks for opportunities to improve levels of service recognizing the needs and expectations of our clients;
  • Maintains confidentiality of client and corporate information and discuss same only with appropriate Bayshore personnel;
  • Completes other tasks as requested.
  • Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns;
  • Participates in ongoing internal and/or external continuing education activities;
  • Complies with all Bayshore Policies and Procedures, as well as external privacy legislation (eg. PHIPA, PIPEDA);
  • Participates in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System;


Qualifications


Education


College or University degree / diploma in Health Informatics, System Analysis, Computer Science/ Information Systems, or Business Administration is required. Evidence of further training and certifications in project management, including current PMP.


Experience


Five years direct work experience in a project management capacity, including all aspects of process development and execution. Strong familiarity with project management software, such as Microsoft Project. Database, middleware and operating systems experience with Microsoft family of products. Competent and proficient understanding of platforms, such as .NET, JAVA, web services, and SQL. Procura Health Systems, would be an asset. Systems application analysis and programming, preferably in the health care environment. Demonstrated experience in delivering systems projects on time and within budget. Technically competent with office productivity software such as Microsoft Office.


Other Skills And Abilities


Experience at working both independently and in a team-oriented, collaborative environment is essential. Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. Reacts to project adjustments and alterations promptly and efficiently . Flexible during times of change. Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines. Persuasive, encouraging, and motivating. Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments. Ability to defuse tension among project team, should it arise. Ability to bring project to successful completion through political


sensitivity. Strong written and oral communication skills . Strong interpersonal skills. Adept at conducting research into project-related issues and products. Must be able to learn, understand, and apply new technologies. Customer service skills an asset. Ability to effectively prioritize and execute tasks in a high - pressure environment is crucial. Flexibility to put in extra time when required by deadlines or system problems. Tenacious - a self-starter and able to work on own initiative. Strong quality focus. Travel throughout Canada as may be required. French is an asset but not a must.


Primary Location


ON-Markham