Senior Product Manager, Enterprise

At BioRender, our mission is to accelerate the world’s ability to learn, discover and communicate science. We are passionate about democratizing science communication to accelerate scientific discovery and understanding. We are a product-led and product-driven company. We are here to achieve our vision: to become the go-to trusted place where science is communicated, making science open, collaborative, and easily understandable by all.

This is a big, ambitious goal. As a Senior Product Manager, you will work on our small but mighty Product Team. In our brand new Enterprise squad, you will play a pivotal role in driving the success of our enterprise product offerings. So, why join us now? We’ve seen great success with our users, and now we’re gaining the attention of enterprise customers. Working closely with product and engineering leadership, including the CEO and CTO, you will be vital in developing and maintaining the enterprise-focused product roadmap, vision and strategy. You will also iterate on the roadmap based on user feedback, industry trends and company objectives. You’ll obsess about our enterprise customers by listening to their needs and catering our offerings based on what they’re looking for.

In this role, you will bring your resourceful and innovative spirit, roll up your sleeves and take ownership of the end-to-end product lifecycle to align it with our future enterprise requirements and objectives. This includes overseeing the development, launch, and ongoing management of the product and collaborating effectively with cross-functional teams such as engineering, data, design, scientists, and go-to-market teams. By fostering strong partnerships and communication, you will ensure the successful delivery of enterprise-grade solutions at Biorender.

If you are passionate about user satisfaction, enjoy analyzing data to gain insights into customer behaviour and anticipate their needs, have a strong desire to manage the entire lifecycle of new and existing products, and are motivated to solve the biggest communication challenges faced by scientists, then you will be an excellent fit for our Product team at Biorender.

Our ideal fit:

• You can balance cross-functional collaboration with influencing stakeholders. You’re a compelling communicator with a track record of gaining buy-in at all levels and functions (i.e. customers, leadership, engineers, etc.)
• You take an incredible amount of ownership, seeking and weighing feedback from different stakeholders, all while holding strong opinions regarding the direction of your product suite.
• You’re tirelessly user obsessed, keeping the user experience top of mind and digging deep into user feedback.
• You’re data-driven and fluent with data tools (we use Amplitude), diving into relevant metrics, spotting trends and deriving meaningful insights from data.
• You’re not afraid to dive into the technical details with engineers, knowing how to ask the appropriate questions to understand the level of difficulty and tease out workarounds that optimize for both user and developer experience.

You will:

• Work with a mission-driven Product team to foster an environment where everyone is learning, developing their craft, and challenging each other to get better every single day.
• Monitor success metrics and KPIs to maintain a world-class NPS score and other enterprise customer success metrics in your product area.
• Collaborate cross-functionally with engineering, data, design, scientists and go-to-market teams to ensure the product is successfully developed and launched.
• Partner with Product leadership (including the CEO and CTO, 2/3 co-founders) to develop and maintain the product roadmap in your product area. You’ll iterate on the roadmap based on user feedback, industry trends, company objectives, and product strategy
• Own the product lifecycle from end-to-end for an entire product area (i.e. graphics products, enterprise tier, scientific protocols)

What you bring to the table:

• If you have a life science background, we consider that a plus, but it’s not required!
• You have a track record of building successful enterprise products and driving business outcomes with a high user satisfaction rate / NPS (or improving the NPS of existing products).
• You bring experience working on a SaaS product that obsesses with solving your customers’ real-world problems. The user experience is your north star.
• You have experience driving an area of strategy for the company, working with a large squad or potentially a couple of squads, and sometimes managing 1-2 people.
• As a Senior Product Manager, you have 5-10 years of Product Management experience and have developed, launched and iterated new enterprise products that took multiple quarters to get adoption.
• You are entrepreneurial and have a track record of bringing new products from 0-1 to handle a product from ideation to execution.

Why join us?

• We’re remote-first and have team members across Canada and the United States. A physical office in Toronto is available, but you have the flexibility to work from anywhere.
• We're proud that half of our team members are women (including those in leadership positions), and 65% of our team are BIPOC! BioRender is an equal-opportunity employer, and an inclusive hiring process and work environment is a part of our DNA
• We are mission-driven and work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery: BioRender figures have appeared in more than 16,000 publications!
• We’re backed by top investors, accelerators, and some of the most successful life science entrepreneurs and philanthropists in the world, including Y Combinator, Malala Fund founders, and Fifty Years VC.
• We are profitable, funded solely by user growth, and growing more than 200% YoY with users in 200+ countries.
• It’s a product that users love! We have a world-class NPS and a community of loyal fans. Check out our Testimonials page to see what our customers are saying about us: https://biorender.com/testimonials/
• We are committed to building a warm, inclusive, and diverse environment. Check out how we make sure our employees come first.

Check out our candidate resource - https://biorender.notion.site/Engineering-Product-Design-66275a3c2cca42e39234412881621467

You can also read more about the Biorender interview process and FAQs here: https://biorender.notion.site/BioRender-Candidate-Resources-8255c155797f442a950720a33b4764d5