Senior Human Resources Business Partner

Position Title: Senior Human Resources Business Partner

Department: Human Resources and Organizational Effectiveness

Location: Calgary, Toronto or Vancouver

Status: Permanent Full-time

The Senior Human Resources Business Partner serves as a trusted partner and advisor, leveraging relationships at all levels of the organization to provide effective Human Resources and Organizational Effectiveness solutions. This role is responsible for proactively managing and facilitating complex human resources matters including employee relations, recruitment and onboarding, compensation, job evaluation, performance management, succession and development planning. In addition, the Senior Human Resources Business Partner plays a key role in helping to build and implement Organizational Effectiveness programs, aligned with I strategic objectives.

Key Responsibilities:

Human Resources

• Works with managers to ensure a best in class on-boarding experience to new employees which sets them up for success from day one.
• Provides expertise and guidance to support client groups in areas such as employee relations, legal and procedural compliance, workplace policies, and problem prevention.
• Works closely with the Manager, Talent Acquisition and development to support the recruitment process and effectively identify and attract top talent.
• Provides coaching and performance management guidance to leaders in order to develop and advance performance culture (e.g., coaching, career development, disciplinary actions)
• Partners with leaders at all levels in business relative to Human Resources related matters, providing strategic guidance and expertise on people and processes.
• Builds strong relationships with leaders and proactively seeks to understand the business challenges and objectives of their assigned client groups in order to drive a proactive approach to human resources.
• Analyzes talent trends and issues in client groups and makes recommendations for continuous improvement relative to talent acquisition, onboarding and employee retention.
• Manages and resolves complex employee relations issues, conducts effective and thorough analysis and, if required investigations while managing risks and maintaining appropriate documentation.

Organizational Effectiveness

• Working closely with the Director and Manager, Talent Acquisition and Development, helps to define, build and advance culture, as well as create and implement solutions relative to organization design and effectiveness, processes and tools that enable and support the HR strategy.
• Facilitates change readiness by helping the leaders and the organization effectively manage the people side of change, analyzing the impact of change and developing and executing plans to support successful business outcomes.
• Partners with the business and the HR team in the development and execution of plans and programs to support organizational effectiveness strategies, as well as individual development.
• Conducts analysis to understand current state gaps, proposing recommended solutions and facilitating approaches to address and close gaps.
• Champions initiatives along with the HR team to drive best culture practices.

Education and Experience:

• Experience in providing services to various stakeholders at all levels of the organization, including senior management.
• Minimum of 3 years of experience in individual and organizational development.
• Certified Human Resources designation, such as CHRP or CHRL required.
• Minimum of 7 years’ experience in Human Resources, with a minimum of 5 years in a Senior HR Business Partner role.
• Post-secondary education, with a concentration in Human Resources or equivalent work experience.
• Experience and proficiency in working with various technologies (e.g., Microsoft applications, applicant tracking, HR systems, learning management systems, etc.).

Key Skills and Competencies:

• Fluently bilingual in both English and French (written and verbal) would be an asset.
• Excellent interpersonal skills with a focus on professionalism and timely service.
• Ability to develop and sustain strong relationships and communicate effectively with individuals at all levels, both verbally and written.
• Ability work effectively and collaborate with the team to implement solutions that move the organization forward.
• Advanced computer skills with proficiency in a range of technology (Word, Excel, PowerPoint, Outlook, SharePoint, HRIS/HCMS, applicant tracking and learning management systems)
• Strong ability to work independently, allocate time effectively, work under pressure, prioritize workload and work at a highly detailed level.
• Ability to demonstrate a willingness to learn in a dynamic environment that includes new ideas and change
• Strong knowledge of recruitment and selection including behavioral interviewing techniques.
• Ability to handle sensitive matters in a professional and confidential way

While we appreciate receiving applications, only those applicants who closely meet the position requirements will be contacted.

CIRO is committed to employment practices that are inclusive and accessible. Accommodations for individuals with disabilities are available. Should you require accommodation, please contact Human Resources.

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