Senior Customer Demand Planner

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible

You will oversee demand planning activities for your assigned product families in your business unit. You will also lead the demand review process and driving interactions with the cross-functional teams.

How You Will Contribute

You will:

• Partner with modelling team for the generation of statistical forecasting
• Lead the demand management agenda for the category, being the key interface between commercial (sales revenue planning) and supply (replenishment) to identify and evaluate the impact of potential availability issues/commercial changes including gap assessment and risk and opportunity discussions
• Drive strong linkages with the commercial, customer collaboration, modelling, order fulfilment teams and supply planning including innovation and equity
• Review standard consumption versus forecast at the customer and total product levels, liaising with replenishment and sales revenue planning to manage potential availability issues and the impact of under consumption
• Drive continuous capability building in the demand planning team for planning improvement
• Manage, coach and develop a team

What You Will Bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Knowledge in leading practice demand planning and end-to-end supply chain concepts
• Comprehensive supply chain, economic, financial or logistics experience and commercial awareness in a fast-moving consumer goods or consumer packaged goods environment
• Able to influence cross-functional teams, working on the key priorities and improving the plan
• Excellent problem-solving skills, analytical skills and verbal and written communication skills
• Able to build effective teams
• Open to learn new ways of working and is willing to use new tools
• Experience driving demand review and participation in an IBP cycle

More About This Role

Ideal candidate will have 3-5 years’ experience in demand planning working with customers; someone who understands the different aspects of demand planning; proficient at data analytics and gathering fact-based insight based on trends; this role will work very closely with the Sales team but will have interaction with Category Demand team, Finance, Sales support and CS&L teams; has experience leading Consensus forums where negotiation and influencing skills will be essential.

What you need to know about this position:

This will be a customer facing role that will work closely with the Sales team and where relationship exist, with the customer demand counterparts, in forecast generation for all categories. This role will be responsible for achieving customer forecast performance targets

What extra ingredients you will bring:

Customer facing experience is an asset as well as exposure to S&OP and IBP processes.

Travel requirements:

Periodic customer meetings in the future. Onsite meetings at the Gladstone office (1-2x/week)

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

Regular

Demand Planning

Customer Service & Logistics