Retail Shift Leader- Oshawa

Canna Cabana is actively seeking Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Duties And Responsibilities

• Ensure store conditions are consistently upheld to established standards
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Achieving sales target and store-level KPI’s
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Provide direction, guidance, and instruction to all store associates as required
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Ensuring employees on shift are actively pursuing sales goals
• Greet and assist customers in a way that models exemplary conduct to other staff

Qualifications

• Must have or be able to successfully complete a Police Background Check.
• Must have valid CannSell to work in a retail cannabis store.
• A professional, responsive, and positive work attitude is essential
• Excellent time management and prioritizing skills required
• Thorough understanding of applicable health and safety legislation
• Demonstrated sales and service orientation required
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• Skills to monitor and lead by example as required
• Ability to work any shift based on business needs, Monday to Sunday
• Demonstrated ability to train and motivate staff required
• Ability to work nights, holidays and weekends and different location
• Excellent teamwork and team-building skills
• A well-defined sense of diplomacy
• Highly effective teamwork skills
• High level of proficiency with Microsoft Office productivity suite
• Strong customer service and troubleshooting skills
• Basic office administration skills required

Job Types: Full-time, Permanent

Why You Should Apply

• Significant opportunity for growth, experience and learning
• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

To get CannSell license please visit -

https://purchase.cannsell.ca/product?catalog=CannSell-Standard-Certification