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Company | Advance Auto Parts |
Address | Brampton, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-06-27 |
Posted at | 11 months ago |
Career Description
of our growth and you meet or exceed the qualifications, click on the Apply button below.
- Being an “A" player on the Advance Auto Parts team
- Offer a superior shopping experience to every customer in a way that drives up our DIY traction scores and helps the store achieve full potential.
- Having a passion for serving our customers and offering superior service to every customer, every day
- Being actively engaged in our business and bringing their best to work every day
- Being committed to improving themselves, their fellow Team Members and our company
- Working to exceed their individual and store targets every day
- Executing on daily, weekly and period goals to drive profitable retail growth
- Knowing retail metrics
- Providing Legendary Customer Service
- Be punctual and at work as scheduled
- Participate in inventories and periodic cycle counts
- Build customer loyalty and aid customers in locating the right merchandise for their project
- Effectively execute all key tasks, critical to supporting our 4 key strategies (Transform DIY, Accelerate Commercial, Availability and Service Excellence), including attachment selling, selling premium parts, etc.
- Maintain high standards of customer service and create a superior customer experience for each customer by promptly greeting them and helping them locate the right merchandise for their project
- Produce consistently high sales averages
- Use computers accurately and effectively
- Manage time effectively
- Maintain an awareness of and achieve maximum results on all promotions and advertisements
- Maintain and develop a comprehensive product knowledge
- Communicate effectively, verbally and in writing
- Work well in a diverse, fast-paced and results-oriented retail environment
- Work with General Manager to produce a consistently winning store
- Execute merchandise moves, stocking and display with high housekeeping standards
- Ring sales at register and provide prompt and expedient service
- Demonstrate strong organizational skills
- Ability to effectively plan, delegate and hold others accountable for their individual and store results.
- Transfer parts knowledge to all store team members to help increase the stores product knowledge and sales
- Build strong relationships (team, customers, peers, Store Support Center Team Members and supervisor)
- Responsible for working with the General Manager to lead the store team and grow the retail business in conformity with the company’s 4 key strategies and 3 core values
- Maintains rapport with current retail customers in order to keep abreast of their needs
- Delegates or completes the marking and storing of parts in stockroom according to prearranged system
- Demonstrating an eagerness to be a team player and assist in other functions as assigned by the store management team
- Thorough understanding of automotive principles and the ability to diagnose problems and recommend solutions
- Assists in managing inventory and the appearance of Parts Department
- Consistently provides professional, courteous and prompt customer service to both retail and commercial customers, utilizing parts experience and knowledge to insure complete customer satisfaction
- Completes all required training materials, attends all scheduled company meetings, and meets or exceed all assigned sales goals or quotas
- Utilizes a strong knowledge of automotive systems, categories of merchandise, warranties, and Company Policies to make recommendations and suggestions to customers to gain their confidence and business
- Performs other assigned store duties that include, but are not limited to, stocking, cleaning, sales, customer service, cashiering, truck loading/unloading, delivering, and inventory management
- Must have a flexible schedule that would allow you to work an assortment of days, evenings, and weekends as needed to provide quality service and grow the business profitably and with integrity.
- ASE certification preferred, but not required
- Must possess good verbal communications skills, including good salesmanship abilities
- Proven ability to work in a fast-paced and highly dynamic work environment
- History of successful job performance
- Diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, and all other related systems for an automobile
- Must have a valid driver's license and be able to become fleet safety certified
- 3-5 years of prior automotive parts experience is preferred
- Working knowledge of automotive systems
- 2-3 years of previous management experience is preferred
- High School diploma and/or GED
of our growth and you meet or exceed the qualifications, click on the Apply button below.
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