Supervisor, Retail - Year Round - Full Time

Year Round

WHAT’S IN IT FOR ME?

Resort Perks:

• Staff room rates at all our hotels;
• Staff priced meals & Starbucks treats;
• Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more!
• Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster!

The Retail Supervisor is responsible to assist Retail Management in creating and implementing an integrated sales culture and guest experience focused environment. The Retail Supervisor will work to develop this culture and grow it in all retail locations; including responsibility for growing sales revenue, staff contribution, and the stores overall financial performance. The Retail Supervisor is also responsible for all employee relations including, hiring, training, scheduling, and performance evaluations.

Hourly Rate of $20.09

Full Time Hours, Year Round

WHAT WILL I BE DOING?

• Provides customer service to all guests, taking ownership of guests’ concerns through to final resolution
• Create payroll schedules for all stores, with consideration for peak periods, staff availability and payroll budgets
• Accountable for maintaining accurate inventory controls and execution of the annual store inventory count
• Lead the execution of marketing initiatives
• Partner with vendor representatives to ensure delivery of all merchandise presentation standards
• Supervision of the Retail Sales associate team including; recruitment, training, daily work assignment and performance management
• Participate in the planning and implementation of seasonal entrance and exit strategies
• Implementation of an effective communication strategy that ensures the front-line retail team has the information they need to be successful
• Collaborate with the procurement team on the analysis of merchandise sales performance to budget to identify fast and slow-moving goods

WHAT DO WE NEED FROM YOU?

• POS experience mandatory
• Good interpersonal, communication and organizational skills
• Previous retail experience a must
• Must be available to work a flexible schedule which includes days, evenings, weekends and holidays
• Computer literate in MS Office suite of programs
• Self-motivated individual who has the proven ability to initiate new procedures to “get it done”
• A minimum of two years supervisory experience

Blue Mountain Resort Company Overview

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Winter at the Resort boasts 43 ski and snowboard trails across 365 skiable acres, enhanced by a world-class snowmaking system. Summer months offer a variety of activities including golfing at Monterra Golf, playing on the attractions in the Adventure Park, and hiking or biking in the 30km trail network in the Explore Park. At the base of the Mountain, guests can enjoy a stay in one of the 1,000 luxury accommodation units and experience an assortment of unique concept restaurants, bars, and retail stores in the pedestrian Village. With 53,000 square feet of state-of-the-art conference space, Blue Mountain caters year-round to groups and special events. Blue Mountain is owned by Alterra Mountain Company. Visit www.bluemountain.ca for more information.

Alterra Company Overview

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world’s largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination’s unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

For more information, please visit www.alterramtnco.com.

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.