Retail & Group Reservation Agent

WANT TO BE PART OF ONE OF THE FASTEST GROWING COMPANIES IN THE TRAVEL INDUSTRY?

We partner with Membership-Based Organizations and Employers by providing them with a complimentary branded travel website dedicated to their organization. We partner with these organizations to enhance their member and employee benefit programs. We offer an array of travel products and travel styles; such as ocean cruising, river cruising, solo travel, adventure travel, guided tours, luxury travel and more, to provide travelers with a trip of a lifetime.

Retail & Group Reservation Agent

Key Roles/Responsibilities:

– FIT and group travel bookings (including individual and group air bookings)

– Fulfill private/tailor made travel requests

– Invoicing/add customers to Clientbase – Organizing CRM

– Host group trips when necessary

– Provide excellent customer service

Knowledge/Skills Requirements:

– Strong organizational skills

– Positive attitude

– Customer service oriented

– Strives for continual improvement and has a desire to grow personally and professionally

– Goal oriented

– Ability to adapt and work under high pressure situations

– Natural desire to close deals

– Strong written and verbal communication, and interpersonal skills

– Proficient at Microsoft Office (Word, Excel, PowerPoint)

– Work requires willingness to work a flexible schedule and ability to work remotely, while still working as part of a team

– 5+ years of travel industry experience would be an asset, but not required

Competitive Compensation and Benefits:

– $65,000 Salary

– Extended medical/dental benefits

– Vacation time and other potential travel opportunities