Restaurant General Manager - Louiza

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Hotel Restaurant General Manager

The Chateau Lake Louise is seeking a dynamic Restaurant General Manager, who will be responsible for the effective and efficient day-to-day operation of our newly opened all dining restaurant, Louiza! This position is ideal for the entrepreneurial restaurateur who is looking to join our hotels F&B operation and lead our restaurants into becoming the dining destination of choice. Let’s take your career to new heights.

What You Will Be Doing

• Ensure the successful seasonal transition of the restaurant
• Liaise with the kitchen to ensure that a common vision is shared
• Develop and enhance Fairmont service standards through disciplined administration of departmental Standard Operating Procedures and excellent attention to detail
• Adhere to all hotel environmental policies and initiatives
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Ensure the financial success of the department by monitoring productivity, revenues and costs
• Develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health and Safety standards
• Attend Leadership meetings, Department Head meetings, Resume meetings, Health & Safety, and other meetings as required
• Achieve or exceed all targeted objectives as it relates to our pillars (Colleagues, Guests, Owner, and Brand)
• Ensure effective working relationships and clear communication are maintained with all colleagues and leaders in the restaurant and other departments.
• Carry out any other tasks as assigned
• Administer departmental payroll
• Ensure that all equipment, fixtures, and furniture of the department are kept in the best repair possible and are used in a safe and proper manner
• Development of leader’s to include: decision-making skills, performance management techniques, function planning, process mapping and analysis, and sense of urgency and ownership
• Critically assess procedures, policies, and methods of operation and alter them where necessary
• Develop and administer the departmental guest’s satisfactions and have proven results to grow scores
• Create and implement all wine menus within the department as well as work closely with the kitchen on the creation of all food menus
• Execute restaurant marketing and social media planning
• Liaise with other Food and Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a unified force

Qualifications

Your experience and skills include:

• Previous department head level experience required (minimum of 2 Years)
• Post-Secondary Degree or Diploma in Hospitality or Food and Beverage Management an asset
• Highly organized individual with the ability to multi-task
• Working knowledge of Silverware, Microsoft applications, OpenTable!, an asset
• Previous experience handling and leading a wine program (maintaining master wine list)
• Ability to maintain high service levels under pressure
• Previous high volume restaurant operations experience required
• Physically fit to lift trays repeatedly, stand and walk for the duration of the shift
• Demonstrated ability to delegate tasks to team members to ensure results
• Self‑motivated, with the ability to make effective decisions
• Must have strong, proven leadership qualities and management skills
• Demonstrated a strong passion for both Food and Beverage
• Previous fine dining experience required

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Your Team And Working Environment

• Hospitality employees worldwide making this a great place to develop lifelong connections
• Fast-paced, upscale, luxury hotel
• Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer

Additional Information

Visa Requirements: Applicants must be legally eligible to work in Canada.

Our Commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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