Quality Service Analyst (Permanent) - Surrey - 2023.168

• Salary
• 59288-66557 per year

We are proud to be selected as one of

If you are looking for an opportunity to contribute your experience, knowledge and passion in a meaningful way, CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.

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The Role

As a Quality Service Analyst at CLBC, you are responsible for representing CLBC as the primary point of contact for service providers.

Accountabilities include

• Consulting with Facilitators about support requests, service availability, and resource suitability
• Ensuring service collaboration and developing cost-sharing agreements
• Reviewing financial reports to ensure delivery of services for approved funding supports
• Conducting on-site monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency and service issues
• Recruiting and developing new service relationships
• Developing service contracts or agreements and negotiating the costing details and quantities
• Negotiating contract costing and advising on requirements for corrective action in contracted service delivery
• Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
• Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management

Qualifications

• Experience working in the social services sector in areas such as resource development or contract management
• An equivalent combination of relevant education/experience may be considered
• Preference will be given to candidates with a Bachelor's degree in Business, Social Work, or a related discipline

Possession of a Class 5 driver's license and a clean driver's abstract are required.

Benefits You will receive a comprehensive benefits package.

• Generous vacation plus additional personal days
• Life insurance, paid sick days, and, if needed, long-term disability
• Employer-paid extended health and dental plan
• Access to government discounts to travel, cell phones, and more!
• Professional development funds and resources to encourage continuous learning and skill development
• A BC Public Service Pension plan with employer contributions
• Paid maternity/parental/adoption leave
• Wellness supports, including an Employee and Family Assistance Program

Hybrid work Combines on-site office work with flexibility to work from home within BC after passing a 6 month probationary period.

Additional Info

Team: Local #3 Surrey Team One

Term/Status: Regular, Full-time

Classification/Salary: Social Program Officer (Growth to R24) / Position starts at $59,288 to $66,557 annually

The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination.

Closing date: July 4, 2023

Apply now! Submit your online application to the attention of Jaimie Willows. Applications received by other means will not be considered.

Successful applicants are subject to a Criminal Record Check.

An eligibility list for internal candidates may be established.

CLBC is committed to hiring based on merit with a focus on fostering diversity of thought. We welcome candidates who have demonstrated a commitment to equity, diversity and inclusion, and encourage applications from equity-seeking groups such as women, persons with diverse ethnic, racial or Indigenous backgrounds, gender identity and sexual orientation, and persons with a disability. However, all qualified candidates are encouraged to apply.

Community Living BC https://communitylivingbc.prevueaps.ca