Quality Improvement Advisor Jobs

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Position: Quality Improvement Advisor

Dept.Health System: Quality Risk & Patient Safety Department

File#: 2023-33338

Role Level: Professional Group (PG 11) $41.95-$52.42

Status: Permanent Full Time

Site: Mississauga Hospital

Shift/Hours of Work: 7.5 Hour Days (Monday-Friday)

Posted: June 01, 2023

Internal Deadline: June 08, 2023

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Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

Our Values: Compassion, Excellence, Courage

Our Goals: Quality, Access, Sustainability

Our Enablers: People, Education, Innovation, Research

When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.

At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care through advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!

POSITION SUMMARY:

We are seeking an experienced Quality Improvement Advisor to join the Quality Improvement (QI) team at THP. Reporting to the QI Manager, the successful candidate will work to develop and implement processes that integrate quality improvement and evidence-based solutions/practices in direct support of its Strategic and Quality Improvement Plans. This role will be focused on functioning as a lead for a variety of projects at both the enterprise-wide and individual Program/Department level aimed at standardization of practices and implementation of new and transformative care approaches within and beyond THP’s walls.

The QI team resides within the Quality, Risk & Patient Safety Department and looks to advance the hospital’s goals of fostering a culture of Quality and Safety. The QI team is responsible for leading initiatives that improve quality, access and sustainability and drive safety. This exciting role not only offers an opportunity to make a significant impact across our multi-site structure, it will also work to deliver a new kind of health care for a healthier community.

ACCOUNTABILITIES:

• Function as a lead and support the coordination and facilitation of projects using project management fundamentals.
• Educate and lead knowledge translation during implementation of quality improvement initiatives to frontline/enabling services staff.
• Participate in the identification of the THP’s Accreditation and Foundations of Clinical Excellence improvement opportunities and playing a lead role in leading change for identified initiatives.
• Manage multiple project goals, timelines, milestones, and resources in collaboration with hospital programs, and enabling services.
• Identify, develop and track key quality and patient safety performance metrics in partnership with key enabling stakeholders to drive system-level performance, as well as providing regular work plan updates to varying levels of leadership.
• Identify gaps and strategize improvements by using lean methodologies in the delivery of patient services to improve overall operational efficiency and quality of care.
• Other duties as required.
• Function as a lead for enterprise-wide or Program/Department-specific level quality improvement initiatives involving interdisciplinary, multi-site teams to advance THP’s Strategic and Quality Improvement Plans.
• Facilitate large process mapping sessions and develop accountable action plans to guide stakeholders through change.

QUALIFICATIONS:

• Lean Six Sigma training and/or knowledge of principles, methods and tools is strongly preferred.
• Strong interpersonal and communication (presentation, written, and oral) skills to deliver comprehensive reports and presentations for various audiences, including executives, administrators and clinicians.
• Demonstrated ability to successfully develop and maintain effective working relationships with diverse teams/stakeholders.
• Superior, demonstrated process and/or quality improvement and change management experience, leading complex, interdisciplinary and cross-program/enterprise initiatives is preferred.
• A Master’s degree specializing in quality and/or patient safety, business administration, public health, or healthcare administration or equivalent experience is preferred.
• Strong analytical skills including the ability to collect, analyze, share, and interpret qualitative and quantitative data.
• Solid understanding and experience with project management principles and managing projects.
• Ability to organize and prioritize work and handle multiple tasks in a fast-paced environment.
• An undergraduate degree in business, life sciences or a health-related discipline is required.
• Minimum of 5 years of experience working with complex and dynamic teams in healthcare or related sector is required.
• Superior strategic, critical thinking and problem solving abilities.

To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca

Candidates are selected on the basis of their skill, ability, experience and qualifications.

Where these factors are relatively equal seniority shall govern providing the successful applicant.

Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.