Quality Assurance Analyst Jobs

Our telecom client, Bell Canada, is looking for an experienced QA analyst to join their team.

Key Responsibilities and Duties:

• Troubleshoot, log, document, track and assist the vendor, Motorola, to resolve technical issues encountered during the NG-PTT Server platform qualification/validation process.
• Deep dive into technical problems and collaborate with multiple stakeholders to troubleshoot issues and drive client satisfaction
• Provide support to other members of the Bell NG-PTT team (network, products, IT, marketing etc.) on ongoing PTT service issues and project activity.
• Knowledge of and ability to develop trading-specific strategies to achieve client goals
• Collaborate and proactively provide support to the platform, client and OEM vendors on various project and issue investigations.
• Perform Device certification MCPTT device testing.
• Evaluate, test, and qualify Motorola's NG PTT features and downloadable clients to meet aggressive timelines.
• Support night maintenance windows from the Mississauga office and/or Scarborough Data Center.

Key Competencies and Qualifications:

• Bilingualism is considered an asset
• Familiar with Android and iOS device testing.
• Able to troubleshoot and organize meetings with vendor and network teams to isolate and drive the solution.
• Able to document procedures, and make presentations for training material.