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Project Area Implementation Specialist
Company | Bupa |
Address | Field, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-10-14 |
Posted at | 8 months ago |
- Plan co-ordinate and deliver the training requirements for the administration and management staff within the care home
- Ensure the enquiry to admission operating procedure is embedded within the care home way of working, embedding a sales culture within administration and management care home teams
- Assess the digital capabilities of administration and management staff within the care home, providing support and coaching to facilitate the successful transition to a digital way of working
- Track training completion of targeted colleagues and ensure competency before marking as complete
- Identify opportunities to improve the customer enquiry journey within the care homes
- Work closely with regional and the Learning and Development teams to identify and advise on additional training required
- Working with the Change Portfolio Manager, design and develop the training material to be delivered
- Ensure the smooth transition from paper-based assessments to electronic assessments
- Deliver training and facilitate learning using a range of training methods to motivate and meet the needs of different learning styles
- Demonstrate excellent time management while effectively prioritising workload
- Show confidence in using technology, digital devices and to learning new skills with a new product
- The ability to promote and facilitate the use of new and emerging technologies to enhance learning
- A pro-active, tenacious, self-driven approach
- Must hold a full clean driving licence and be happy to travel to care homes across UK. This will involve weekly, overnight stays
- Knowledge of the care sector and previous use of Microsoft Dynamics is desirable.
- Demonstrate a proven track record working in a similar capacity being incredibly customer focused and comfortable supporting care home teams one on one, in a group setting or virtually
- Workplace pension
- Access to our confidential employee assistance programme
- 25 days holiday per year, pro rata to your contract.
- Online discounts covering your everyday shopping, entertainment, eating out and more.
- Fixed term benefits allowance
- Access to a range of services to support your physical and mental wellbeing
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