Product Owner Jobs

Do you have a passion for creating compelling and meaningful digital experiences? Are you a creative problem-solver and communicator? Do you want to help lead the transformation of a company and an industry?

If you answered a wholehearted yes to all these questions, we want to talk to you.

We are looking for a forward-thinking and passionate AVP-level Product Owner to be a part of Canada Life’s Group Customer Digital Labs. The Product Owner will partner closely with our business development, operations, product development, AI and efficiencies teams to drive the end-to-end strategic direction for one of our key digital products.

You will play a key role in leading our organization through the associated change, and realize the ROI for the business.

About Our Digital Labs

Our development teams are designing, developing and delivering new digital products that improve the experience of members, sponsors and advisors. We bring human centered design, agile methodologies and modern digital practices to life.

Our multi-functional teams of Designers, Developers, Technical leaders, Scrum Masters and Product Owners all collaborate together in an open, innovative and inclusive culture.

Responsibilities

• Build & continuously improve the backlog of product features
• Capture maximum customer value and optimize technology efficiencies
• Communicate a product story effectively to key team members
• Actively support and champion technical efforts to build modular and reusable solutions that offer future benefits for all Canada Life and eliminate redundant efforts.
• Commitment to driving both digitization and related process efficiencies to reduce manual handling wherever possible.
• Consistently seek to understand user pain points, and ensure design effectiveness through appropriate testing
• Collaborate with business partners to ensure operational readiness, drive change management, adoption strategy and tactics
• Provide overall product guidance and leadership to the team Set an ambitious and clear product vision
• Develop a product roadmap that aligns to corporate, technology & BU strategies
• Support and alignment to CTR program and technology risk reduction
• Ensure inherent risk with the business roadmap is identified, assessed, prioritized and appropriately mitigated.
• Advocate and ensure a focus on customer-driven design
• Establish KPIs that monitor, measure and identify when outcomes / business value is not being delivered as planned.
• Accountable for the end product and key business decisions
• Write user stories and carefully articulate acceptance criteria
• Approve each feature and provide timely and regular feedback for the team

Key Skills

• Solid judgement to identify when escalation is appropriate
• Strategic mindset and the ability to link digital product value to business ROI
• Empathy and understanding for user demands and pain points
• Articulate with an ability to influence a diverse group of stakeholders
• Highly collaborative, strong advocate for win/win solutions, and able to build close relationships with key stakeholders
• Solid knowledge of group industry dynamics, customers and trends
• Ability to confidently and quickly make priority calls and trade-off decisions
• A strong communicator with ability to simplify complex messages, describe trade-offs and create a compelling story
• Curious and eager to adopt new ways of working
• A strong problem solver who will lead the team and push for creativity
• A driver that approaches each release with a sense of urgency
• A bias toward data-based decision making

Agile/Digital Experience

• Understanding of various technical roles and the value they bring
• Experience in an Agile environment – preferably attained through past Product Owner experience
• Confident in building, leading and managing the backlog of work
• Extremely comfortable and conversant in technology/IT concepts – especially with regard to risk assessment and risk management

Mindset & Behaviours

• An experimenter – who will drive innovation and take measured risks
• A leader - confident and non-hierarchical – believes in a culture of collaboration, transparency and trust across the team
• A doer – someone who is not afraid to ‘roll up their sleeves’
• A learner – someone who is willing to step outside their comfort zone and who will push the team to do the same
• A challenger with a passion to question the status quo, find new solutions, and drive out of the box ideas – loves and embraces change

Be your best at Canada Life- Apply today !

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee  has the opportunity to  reach their potential.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted .