Product Owner, Corporate Solutions

The Instant Group are hiring!

Our purpose at The Instant Group is to help our clients to move their business forward faster! We are a workspace innovation company that rethinks workspace on behalf of our clients. Using our market leading data, we find, create, deliver and manage bespoke workspace solutions. We put our customers’ business at the heart of the solution and specialise in injecting agility and flexibility to reduce cost and drive enterprise performance.

Today we have market leading capability in consulting, delivering managed solutions and SEO/CRO to capture the digital demand for workspaces.

We are embarking on a new chapter where we are building out a game changing marketplace that will bring together the currently disparate participants of the workplace industry. We are not delivering a single product, but a product led, innovation and data centric digital business that will be the dominant brand people use to find where and how they can work smarter, globally. We are calling it worka. We have a highly profitable business that is uniquely positioned with high quality investors backing us. Commercial real estate is one of the last undisrupted major markets, we are uniquely positioned to be the ones to do it.

With a CTO in place and some of the senior roles who have been through the growth to exit journey before from b2b SaaS, marketplaces and fast paced retail, this is a rare chance to join a core team at the start of journey to build something special. We will be embracing and meeting the needs of all market participants so will be building consumer style websites and apps, integrating the worlds providers of places to work, building the platforms employees use to find where they will work regardless of who owns or runs it and creating algorithms that provide the insight that unlocks the industry.

Who are we hiring?

The Product Owner will be responsible for delivering a corporate solution for a market leading workforce solution for enterprise clients.

The successful candidate will be responsible for driving the development and implementation of our product, while ensuring quality and customer satisfaction. The Product Owner will work closely with the Product Manager, technical team, and customer stakeholders to define, prioritize, and deliver features and enhancements in line with our customers’ needs.

What will you be responsible for?

• Proactively unblocking yourself when stuck either by reaching out for help or finding other solutions in an asynchronous, remote, distributed culture
• Producing quality high level requirements documents and working closely with engineering teams to translate this to user stories ready for development
• Comfortable prioritising features from an ambitious roadmap in order to deliver the right thing at the right time.
• Embracing the freedom and encouragement to create and innovate on behalf of our customers.
• Continuously enhance user journeys using quantitative and qualitative analytics, to drive core KPIs
• Contributing to a tech team and culture that is focused on a data driven approach to deliver the business vision.
• Championing the use of agile to deliver incremental value and participating in ceremonies such as stand ups, retros, demos as appropriate
• Managing the product release process
• Defining test acceptance criteria and manage user acceptance testing within Instant.
• Performing competitor analysis as well as demonstrating an ongoing interest in industry and technology evolutions and innovation.
• Contributing to the wider product strategy via a transparent, asynchronous culture
• Working closely with the team to define and deliver a product led corporate solution for workspace.

What are we looking for?

• Professional or educational qualifications in product ownership with a strong track record of digital product delivery using agile techniques.
• Experience managing and working with distributed teams, including internal teams and external agencies
• Worked closely with engineering, marketing and data teams
• Understanding of product analytics tools such as GA, Hotjar, and Optimizely
• Digital native, tech ‘savvy’ with a genuine interest in technology evolution, product innovation and user behaviour.
• Have a passion for delivering simple, highly intuitive digital products
• Commercial awareness and ability to analyse business needs, capture requirements from key stakeholders and translate these into user journey maps and stories

What skills do you require?

• Happy to step forward and make it better – grade blind, outcome focused - do what it takes to get the job done
• Fosters a positive, candid and supportive environment where insight wins
• Pro-active individual, with strong networking, communication and presentation skills.
• Personally, flexible and consultative and able to operate effectively in an organisation with both local and international dimensions.
• Able to engage with the values, vision and blueprint of The Instant Group.
• Prepared to take personal risk to ensure logic and facts beats grade or emotion
• Analytical and empathetic – can work with individuals to get past emotion and fears to logic and facts
• Action biased taking ownership and building momentum
• Alignment with our company behaviours; step forward and make it better, help our customers win, solve it together and help each other grow.

What's in it for you?

• Global Employee Assistance Programme
• Wellbeing Centre
• Brilliant colleague recognition scheme that leads to quarterly and annual ‘let’s celebrate’ awards with great prizes
• Discretionary annual company bonus
• Early finish on a Friday!
• Laptop / tech provided
• Lots of learning and self-development opportunities on our bespoke ‘Instant Learning’ portal
• Private healthcare and life cover
• Bespoke training programmes
• Reward Gateway (discounts!)
• Flexible working options
• Hybrid working with a focus on connectivity, flexibility and bigger relationships as part of our workplace experience strategy
• Generous referral scheme
• Competitive pay scales reviewed annually

At The Instant Group, people are our number one priority alongside our clients. We are committed to encouraging diversity, equality and inclusion and providing equal opportunities in all aspects of employment. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As such, when hiring or promoting from within, we look for people with different experience from a wide variety of backgrounds and welcome all applications regardless of age, gender, race, ethnicity, sexual orientation, religion, disability status or any other dimensions of diversity.