Piikani Child And Family Services- Community Resource Navigator

Piikani Child and Family Services is seeking a Community Resource Navigator to work within the Prevention department. The Community Resource Navigator provides advocacy and support for high-risk parents and their families under the Outreach team. This position will be responsible for providing direct outreach, home visitation case management, and advocacy services to high-risk/ vulnerable families, and to their children, partners, and extended families when needed. This position focuses on connecting families to relevant resources and supports in the community that help keep families’ together. This position follows clients through the in-take process and takes an active part in guiding them through the support and services, identified to assist families’ well-being. Individuals with life experience dealing with substance abuse issues or other relevant issues are strongly encouraged to apply.

WORKING CONDITIONS:

This is a full-time, one-year contract position with the possibility of an extension based on performance evaluation and funding availability. Hours of work will be 8am-4pm Monday through Friday. Some evenings and weekends may be required. This job will work mainly from our Brocket office, some travelling will be required. The annual salary of this position will be $48,000-$60,000 depending on education and experience levels. A benefits package will be provided after a successful probation period of 90 days.

JOB DUTIES/RESPONSIBILITIES:

• Conduct home visits.
• Creation of a network of wrap-around supports for families, including elders, extended family, community resources, respite, mentoring, counselling, health services, and traditional knowledge keepers.
• Transport clients and families to medical and non-medical appointments when needed to support their well-being.
• Manage caseload of clients and their families. Caseload will fluctuate (as needed).
• Provide outreach services to clients and engage them with the program.
• Attend and participate in weekly case consult meetings with Supervisor to discuss client needs, goals and issues.
• Maintain regular contact with the clients network of service providers.
• Coordinate scheduling and attend case consults and appointments with community providers with whom the client is involved.
• Creation and implementation of family wellness plans with specific goals and timelines.
• Other duties as assigned.
• Obtain and maintain current CPR, Infant CPR, and First Aid Certification.
• Identify and make partnerships with high-quality community providers and agencies whose services are relevant to families’ needs and connect families to services identified.
• Provide outreach services to engage and connect families with the community agencies that will help meet their needs and goals.
• Assist clients in setting goals based on their individual needs assessments and identifying steps to achieve their goals; monitor progress.
• Guide, monitor and follow families through service providers, advocating on their behalf along the way for supports, ensuring quality-assurance.
• Collect and enter data for individual files, keep clear concise notes for client files.
• Participate in weekly staff meetings with the team to evaluate client and program progress.
• Submit monthly reports to Management on case files, wellness plan progress, and initiatives.
• Perform Outreach Staff duties according to PCFS policies and procedures, in a highly confidential and professional manner.
• Contribute to report writing, training, and presentations as needed.

QUALIFICATIONS/REQUIREMENTS:

• Experience on issues/projects working with vulnerable families or the equivalent combination of education and work experience.
• Demonstrated ability to effectively engage with high-risk parents and their families.
• Strong verbal and written communication skills.
• Ability to conduct interviews covering extremely sensitive and confidential issues.
• Must provide a clean Criminal, and Child Intervention record check.
• Must show kindness, empathy and compassion to families.
• Strong organizational and time management skills.
• 2 years of community-based work experience.
• Strong conflict resolution and interpersonal skills.
• Must have a valid driver’s license and be able to travel on a daily basis.
• Diploma or Degree in Human Services, Social Services or relevant field.

Please send a resume and cover letter to [email protected] to apply.

The job will remain posted until a suitable candidate is found.

PCFS thanks all applicants and wishes to advise that only the candidates selected for an interview will be contacted.