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Personal Banking Associate Trainee [Td Bank]
Company | CareerBeacon |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Human Resources Services |
Expires | 2023-09-03 |
Posted at | 9 months ago |
Hours37.5Workplace ModelOnsitePay Details
- Participate in the timely and accurate completion of business processes and procedures
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Undergraduate degree or equivalent is an asset
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- High School Diploma with over 1 year of relevant experience
- Knowledge of banking solutions and processes to advise customers
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- Farsi language fluency considered an asset.
- Successful candidate will join TD as a Personal Banking Associate Trainee at this training location in the North York district. Upon completion of the training program, you will be assigned to a Personal Banking Associate position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within the North York district. Geographic mobility is a condition of employment.
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