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Personal Banking Associate [Td Bank]
Company | CareerBeacon |
Address | Sussex, New Brunswick, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Human Resources Services |
Expires | 2023-08-24 |
Posted at | 9 months ago |
Hours18.75Workplace ModelOnsitePay Details
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Participate in the timely and accurate completion of business processes and procedures
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- High School Diploma with over 1 year of relevant experience
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- Knowledge of banking solutions and processes to advise customers
- Undergraduate degree or equivalent is an asset
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
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