Patient Administrative Associate - Neonatal Intensive Care Unit (2023-4774)

Summary Of Duties

The PAA is responsible for staffing, scheduling, payroll and other administrative support as required to the Neonatal Intensive Care Unit and Neonatal Follow up clinic.

Qualifications/Skills

• Demonstrated understanding of collective agreements including ONA, SEIU clerical and service collective agreements
• One year of Administrative/Business experience required, in a health care setting preferred
• Demonstrated knowledge and experience of ESP staff scheduling and payroll Outstanding Customer Service Skills Essential.
• Advanced computer skills with a high degree of accuracy.
• Excellent problem-solving skills, ability to deal with conflict and communicate appropriately with staff and families.
• Ability to organize work effectively, and work at a fast pace in an unpredictable environment that requires the ability to manage multiple tasks.
• Demonstrated understanding and ability to work in an interprofessional team environment.
• One year of Community College-Medical Terminology course preferred
• Candidates who have successfully completed the Hospital's PAA training and have been confirmed in the PAA role will be given priority consideration.
• Keyboarding at 40 net w.p.m minute or keyboarding at 106 net keystrokes per minute.