Parts Advisor Jobs

Parts Advisor

One of the largest Compact Construction Equipment dealer networks in Canada. This opportunity will allow you to immerse yourself into a diverse product line that covers everything from paving, recycling, to property development, demolition and the list goes on. You will work alongside some of the most helpful and respected coworkers in the business.

The Parts Advisor @ our Scarborough location will be the first point of contact for our customers, the Technicians, and key coordinator for processing all inbound/outbound parts & attachments being shipped to and from the dealership. You will be highly safety conscious and strive to keep the parts department organized & safe for customers and staff.

KEY ACCOUNTABILITIES:

• Communicate with customers on parts status
• Oversee the parts sales process from start to finish
• Perform daily duties in a manner conducive to a safe workplace.
• Complete special order part requests for customers
• Performing visual inspection of incoming and sent parts for accuracy and locating material in order to pick and ship.
• Responsible for retrieving required/delivered material and applying required labels/print slips.
• Must be able to handle initial inquiry, enter a reservation into the system and process payment, visually inspect incoming and outgoing equipment for damage
• Must be able to check in equipment with basic equipment, contact information and equipment issue, and open a work order
• Receive, unpack and sort incoming parts, supplies and materials.
• Must follow all company safety policies and procedures.
• Process incoming parts requisitions.
• Clean and maintain the parts warehouse area.
• Assess and determine customers’ parts requirements.
• Process parts transactions in a timely and accurate manner.
• Crosstrain on basic functions of the rental department
• Crosstrain on basic functions of service department
• Participate in all required Health & Safety training.

KEY QUALIFICATIONS:

• Previous industrial parts experience is an asset.
• Must have a valid Ontario Drivers License with a clean driver’s report.
• Self-starter, independent and a team player.
• Must be willing and able to work flexible hours during normal business hours in support of the business needs.
• 2+ years parts advisory experience/ parts person skills.
• Bilingual ability (Mandarin and/or Cantonese & English) is a strong asset.
• Previous forklift experience is an asset
• Successful candidates will be motivated, personable and possess excellent communication skills.
• Strong problem-solving skills.
• Post Secondary Education and 2+ years warehouse experience
• Understands the importance of urgency and time management skills.
• Basic experience and understanding of computer systems.
• CDK Software experience is an asset!

WHAT THEY OFFER YOU:

• 2 weeks paid vacation + Personal Days
• Opportunities to grow internally, prefer to promote within
• Full benefits + RRSP Matching Program
• Competitive Wage

Benefits:

• RRSP match
• On-site parking
• Vision care
• Dental care
• Extended health care
• Disability insurance
• Paid time off
• Casual dress
• Company events

Experience:

• Forklift: 1 year (preferred)
• CDK software: 1 year (preferred)
• Warehouse: 2 years (preferred)

Benefits:

• On-site parking
• Paid time off
• Company events
• RRSP match
• Dental care
• Casual dress
• Disability insurance
• Vision care
• Extended health care

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay