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Company | Deerhurst Resort |
Address | Huntsville, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-07-30 |
Posted at | 10 months ago |
POSITION: Overnight Housekeeping Cleaner
- Ensures communication of maintenance issues in a timely manner
- Recognizes and greets all guests and team members first
- Completes all other duties as assigned
- Provides exceptional and professional service to our guests and team members
- Provides daily cleaning & sanitation per standards to assigned area. This includes but is not limited to; Public Areas, Team Member Areas & Restaurants
- Processes linens (Rooms, F&B, Spa or Pool) per direction or request. This includes: sorting of linens; removal and storage of stained and damaged linens; machine washing and drying; folding; storing; packing and delivering
- Maintains equipment in a clean and proper working order, reporting any concerns in a timely manner
- Ensures correct placement of Furniture, Fixtures, Amenities & Equipment
- Provides support to Security by communicating any unusual situation or person
- Models all Deerhurst Resort Standards while caring for the guests, co-workers, and owners
- Works overnight shifts (generally 10:30pm until 7:00am)
- Responds to guest requests in an empathetic and timely manner
- Provides support per the Emergency Response Plan as directed by the Overnight Duty Manager and/or Senior Leader on-site
- Comfortable making responsible decisions and develops recommendations for effective problem solving
- Ensures the well-being of our guests and team members by being alert to and reporting potential hazards
- Able to take initiative within given guidelines
- Has effective communication skills (verbal, listening, writing)
- Guest oriented with a sincere, helpful, caring, and friendly personality
- Able to work well with others
- Is flexible with their schedule, able to work long hours, shift work, evenings, weekends, and holidays as business levels require
- Able to work outdoors in seasonal temperatures
- Able to drive at night
- Able to use cleaning chemicals to maintain sanitation standards
- Pays precise attention to detail, order, and cleanliness
- Able to identify problems and make recommendations for improvements
- Able to move up and down stairs occasionally
- Able to maintain composure and objectivity
- Able to communicate via radio, pager, telephone, or face to face with guests and team members in a concise, clear and empathetic manner
- Able to adapt in a fast pace, constant changing environment within a dynamic work schedule
- Has exceptional energy, flexibility, and professionalism Enjoys offering exceptional service and meeting the needs of others
- Able to lift, carry & move constantly 11 to 29 pounds, frequently 30 to 49 pounds, occasionally 50 to 75 pounds
- Experience in Housekeeping preferred
- High School diploma an asset
- Experience with the following equipment an asset, carpet cleaner, wet/dry vacuum, extractor, varnisher, and floor cleaners
- Valid Ontario drivers license and clean driving record required
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