Optometric Assistant (Chinook Centre)

Founded in 2000, Clearly is on a mission is to eradicate poor vision in the world by 2050 - the world’s largest unaddressed disability. Clearly serves this mission and the community every day by providing the most accessible, affordable, and stylish optical products on the market. Vancouver born and bred, Clearly was the first Canadian retailer to offer eyewear online and has now grown to be a recognized global leader in the design, manufacturing, and distribution of glasses, sunglasses, and contact lenses. We are proud of our dynamic team members who work every day to fulfill our mission, and we celebrate their diverse backgrounds, skills, and perspectives that allow Clearly to be a Great Place to Work™.

We are very excited to announce that we are further expanding our retail operations across Canada! With our innovative, fun and technologically forward designs for each new location, we’re able to create more meaningful interactions with customers while continuing to provide in-store excellence with our vibrant team members. Opening more store locations across Canada allows us to continue offering our products and philanthropic initiatives, including Reincarnate, BOGO, Free Glasses for Kids, and many more.

We are very lucky to offer several incredible opportunities to join our team, and we are currently recruiting for a customer focused Optometric Assistant to join our retail store in Calgary at Chinook Centre and help create a seamless and enjoyable patient experience!

What does one (perfect) workday look like?

As an Optometric Assistant, you will be in charge of managing clinic patient flow, ensuring patients are checked in and ensuring our Optometrist is set up with the proper equipment. You will also manage the clinic inventory and report on patient statistics. You’ll have the opportunity to conduct pre-testing and contact lens training and assist patients and customers in selecting, adjusting and purchasing eyewear and contact lenses. You’ll monitor the daily schedule and ensure that patient rooms are always clean and organized and you’ll act as the liaison between patients, Eyewear Consultants and our Optometrist. You’ll maintain clinic reception, ensure invoices and patient recalls are complete, and follow-up on upcoming appointments to ensure patients have all necessary information. You’ll also work with the team to monitor and analyze clinic and store statistics.

Your main KPIs?

• Customer Satisfaction
• Administrative Efficiency
• Clinic Conversion

Why we want you?

• You love multi-tasking and thrive in a fast-paced environment
• You are detail-oriented with strong organization skills
• You know what you are talking about: you have experience working in the optical field or in a reception/office administration role
• Because you are a dedicated team player, self-motivated and have a pleasant and professional demeanor
• You have excellent written and verbal communication skills
• You have the ability to solve problems and make quick decisions
• You are someone motivated to make an impact on the quality of life for millions of people
• You have intermediate-level experience with Microsoft Office (Excel, Word, Outlook) with the ability to type 50 wpm
• You have full-time availability including evenings and weekends
• You have a great sense of humour and positive attitude

What is in it for you?

• Clearly will help you save for your future with 100% matching through our Employee Shareholding and Retirement Savings plans
• 50% employee discounts on clearly.ca for you, your friends, and your family
• You will be part of a purpose driven team that is making a difference – improving lives by improving sight
• Opportunities for personal and career development, and an annual education allowance
• A total rewards package that includes extended medical benefits, dental benefits, vision care, and an annual flex spending account
• A company that celebrates its wins and recognizes its highly valued team members
• Opportunities to volunteer and support Clearly’s philanthropic initiatives

Clearly is an equal opportunity employer and we welcome all applicants regardless of race, gender, sexual orientation, gender identity, political beliefs, family or marital status, religion, physical disability, mental disability, or age. We are committed to creating a diverse and inclusive workplace and we value the different perspectives, opinions, and backgrounds you can bring.

Thank you for your interest in joining team Clearly! Applying for this position will allow you to be part of something incredible. To succeed on our team, you must have an entrepreneurial mindset that embraces challenges, and understands the potential of the internet as an innovative tool to buy eyewear. While we thank all candidates that expressed interest in this position, only qualified individuals will be contacted by our Talent Acquisition team.

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