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Operations Supervisor- Graveyards (Equest)
Company | BCJobs |
Address | Vancouver, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-26 |
Posted at | 8 months ago |
Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
- Is involved in selection of Officer for the site, working with the Administration Coordinator to schedule their training and ensuring required orientations and other documents are completed in time.
- The Operations Supervisor will monitor and timely respond to emails on the email account specifically meant for this position.
- Working with officers, one-on-one to guide them to be successful in their positions and to maintain a high level of morale amongst the coworkers.
- Will monitor employee performance; find deficiencies and areas where development is required at individual and team levels. The Operations Supervisor will also devise means to eliminate these deficiencies.
- Is responsible for onboarding new Officers for positional duties, factoring in skills, performance, site requirements and officer's availabilities.
- Will meet with Shift Leads on regular basis, following up on various projects, employee evaluations and other staff related issues.
- Will be actively involved in the investigation and resolution of any issues in daily operations of Security on site.
- Will emphasize on employee motivation via accolades, award nominations, team activities, etc.
- Is expected to maintain records of staff training, scheduling training as required in accordance with the contractual requirements of the site.
- Will actively be involved in the officer's evaluation process and documentation.
- Train and monitor new staff for suitability to their position and for long term success.
- Work with new and existing staff on all emergency procedures to ensure staff are current and very familiar with how to deal with any emergencies that may arise.
- Ensuring all staff have reviewed and fully understand the site Post Orders (SOP's) and that all officers have signed off on the SOP's.
- Prepare monthly tabletop exercises and initiate with staff on all three shifts.
- Maintain a safe/inclusive working environment to bolster morale.
- Work through orientation manuals with each new staff member and sign off when training is completed.
- Will have excellent knowledge of all Security related systems being used at the site and will report desired updates and maintenance required by these systems, to the Site Manager and Administration Coordinator.
- May also be called after hours (on call) to attend the site in emergent cases and will be expected to report findings and actions to Paladin and the client.
- Will be a source of information and knowledge for Security Officers in relation to Site or Paladin issues.
- Be flexible to move working hours to ensure time is spent with each shift (Days, Afternoons, Graveyards) on a weekly/monthly basis.
- Strong knowledge of Paladin Security Group's policies, vision and work culture.
- Must be able to plan means of maintaining and raising staff motivation and job involvement.
- Ability to communicate effectively, both in writing and verbally, including delivering presentations to groups.
- Must be willing to attend various leadership trainings the Paladin Security Group offers.
- Ability to understand complex scenarios, including emergencies and to come up with plans and procedures to effectively counter them.
- Strong Knowledge of Site Orders and policies along with Access Control, Fire Control, CCTV and other site related systems.
- Ability to lead the team in day to day operations and foster good relationships.
- Candidate must be able to understand complex problems and to break them down into easily understandable scenarios for the team.
- Provide input to Administration Coordinator to devise site quizzes, tests and drill scenarios.
- Exemplify on a daily basis, Paladins CARE initiatives.
- Ability to find potential leaders in team and coach and mentor them to take higher roles.
- Ability to take charge of extensive and regular site duties and devise plans to complete them.
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