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Member Service Representative - St. Albert
Company | Servus Credit Union |
Address | St Albert, Alberta, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-06-16 |
Posted at | 1 year ago |
Did you know that Servus Credit Union is Alberta's largest credit union and is ranked #1 in Canada on Forbes’ World’s Best Banks list for 2022? We're embarking on a journey toward a bold new future for Servus Credit Union and in order to be the best, we need the best people doing their best work. Gone are the days of status quo as we build out a gutsy and driven workforce who can take Servus to the next level - if this sounds like you, then we'd love to chat!
We are looking for a Casual Member Service Representative at our St. Albert Branch.
Additional Information:
More specifically, the scope of your responsibilities will include, but are not limited to:
To qualify, you must have customer service or sales experience, cash-handling experience, and a high school diploma.
Although not required, the following experience, education/certificates are valuable assets:
Most importantly, we are looking for candidates with enthusiastic energy, impeccable communication skills, and who are effortless in building rapport with our members. If you are a positive, organized, and detail-oriented person, then we encourage you to apply ASAP.
Benefits
By creating a healthy and inclusive work environment and providing employees with the tools and supports they need, we help our employees achieve their potential. Servus is committed to providing a great place to work, and we invest in our employees by ensuring they have:
Next Steps
Click on the link below to apply for this amazing opportunity. If you're shortlisted, you'll hear from us after the posting closes. Should you require an accommodation during the application and selection process, send us a quick email at [email protected] with the position and location you're interested in. Thanks for applying with Servus Credit Union; we look forward to learning about you and your experience!
Servus Credit Union is an equal opportunity employer and employs personnel without regard to race, colour, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, age, physical disability, mental disability, marital status, family status, source of income, and sexual orientation.
We are looking for a Casual Member Service Representative at our St. Albert Branch.
Additional Information:
- Wage Range: $20.07 - $25.08 per hour
- This is a casual position needed for vacation leave coverage and busy season; however, there is no guaranteed hours per week.
- Note: The successful applicant is expected to be available for full-time training (37.5 hours a week), during the initial four weeks of employment.
- This branch is open Monday to Saturday.
- Closing date: May 25, 2023
More specifically, the scope of your responsibilities will include, but are not limited to:
- Resolving routine member concerns and complaints in accordance with our service standards and escalate issues where appropriate
- Achieving or exceeding assigned sales and referral goals
- Providing competent and courteous service to members, exceeding their expectations, and making them feel at home
- Contributing positively to branch morale and a cohesive work environment
- With accuracy, processing member transactions such as deposits, withdrawals, loan and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange & cheque cashing
- Learning and applying knowledge of policies, procedures, and loss prevention guidelines while performing member transactions to mitigate risk of loss to Servus Credit Union
- Understanding member needs and identifying opportunities to promote Credit Union products and services – referring them to appropriate team members and external partners as required
To qualify, you must have customer service or sales experience, cash-handling experience, and a high school diploma.
Although not required, the following experience, education/certificates are valuable assets:
- Post-secondary education in Finance (or related studies)
- Previous experience working with a financial institution
Most importantly, we are looking for candidates with enthusiastic energy, impeccable communication skills, and who are effortless in building rapport with our members. If you are a positive, organized, and detail-oriented person, then we encourage you to apply ASAP.
Benefits
By creating a healthy and inclusive work environment and providing employees with the tools and supports they need, we help our employees achieve their potential. Servus is committed to providing a great place to work, and we invest in our employees by ensuring they have:
- Opportunities and support for volunteering in local communities and abroad
- A supportive and engaging working environment
- Support for employee fundraising through our annual corporate fundraising events and through several less formal initiatives led by our employees
- Learning options that support lifelong learning and career-building opportunities
Next Steps
Click on the link below to apply for this amazing opportunity. If you're shortlisted, you'll hear from us after the posting closes. Should you require an accommodation during the application and selection process, send us a quick email at [email protected] with the position and location you're interested in. Thanks for applying with Servus Credit Union; we look forward to learning about you and your experience!
Servus Credit Union is an equal opportunity employer and employs personnel without regard to race, colour, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, age, physical disability, mental disability, marital status, family status, source of income, and sexual orientation.
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