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Member Service Representative - Okotoks
Company | Servus Credit Union |
Address | Okotoks, Alberta, Canada |
Employment type | PART_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-07-28 |
Posted at | 10 months ago |
Did you know that Servus Credit Union is Alberta's largest credit union and is ranked #1 in Canada on Forbes’ World’s Best Banks list for 2022? We're embarking on a journey toward a bold new future for Servus Credit Union and in order to be the best, we need the best people doing their best work. Gone are the days of status quo as we build out a gutsy and driven workforce who can take Servus to the next level - if this sounds like you, then we'd love to chat!
- Wage range: $20.07 - $25.08 per hour depending on relevance of experience and qualifications
- This branch is open Monday to Saturday. Flexibility to work varied hours is required.
- Closing date: Thursday July 6th, midnight.
- *Please note: this is a permanent position that is NOT suitable for candidates looking specifically for summer employment only.
- This is a part-time position with guaranteed hours of at least 20 hours a week minimum.
- Resolving routine member concerns and complaints in accordance with our service standards and escalate issues where appropriate
- Providing competent and courteous service to members, exceeding their expectations, and making them feel at home
- With accuracy, processing member transactions such as deposits, withdrawals, loan and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange & cheque cashing
- Contributing positively to branch morale and a cohesive work environment
- Learning and applying knowledge of policies, procedures, and loss prevention guidelines while performing member transactions to mitigate risk of loss to Servus Credit Union
- Achieving or exceeding assigned sales and referral goals
- Understanding member needs and identifying opportunities to promote Credit Union products and services – referring them to appropriate team members and external partners as required
- Post-secondary education in Finance (or related studies)
- Previous experience working with a Financial Institution
- Flexible group benefit plan
- 6% vacation rate
- Immediate financial benefits
- Group RSP programs available after 3 months
- Employee/family assistance program
- Flexible health and/or wellness spending account
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