Marketing Communications Specialist Jobs

MaxMind is seeking a talented and driven Marketing Communications Specialist to join our team. Reporting to the Director of Product and Marketing, you will play a pivotal role in communicating about our brand and our products to drive brand awareness and user engagement. This will include creating compelling content for blog posts and articles, writing release notes, creating internal educational documents, developing email communications, staying current with industry trends and competitor activities, and maintaining consistent brand messaging across various channels. In the future this role may assist with managing advertising campaigns and coordinating events. If you are passionate about crafting high-quality, thoughtful, and often technical content, staying ahead of industry trends, and contributing to a dynamic marketing team, we want to hear from you.

MaxMind, the creator of GeoIP®, was founded in 2002 with a vision to make the internet a safer, smarter place by empowering people and businesses to solve the world’s digital challenges using non-invasive, accurate data. We help protect thousands of companies worldwide from fraud, screening 5 billion online transactions each year, and we provide IP address intelligence data to thousands more.

This is a full time remote position, and we welcome candidates to apply from anywhere in Canada. You must be eligible/authorized to work in Canada.

Our salary range for our Marketing Communications role begins at $90k CAD, with specific offers dependent upon skills and experience. See more about benefits and compensation below.

Key responsibilities include

• Stay current with industry trends, competitor activities, and emerging marketing technologies to drive innovation and maintain a competitive edge
• Play an important role in developing and managing marketing collateral such as brochures, presentations, product documentation, and case studies
• Support initiatives and campaigns based on business goals and marketing communications strategy
• Facilitate internal communications initiatives to ensure cohesive messaging across the organization
• Collaborate closely with internal teams, such as product marketing, sales, and design, to leverage and execute content strategies effectively
• Create engaging content across various platforms, including website, blog, social media, email, and more, while adhering to brand guidelines. Responsibilities encompass copywriting, editing, and proofreading to ensure high-quality content

Minimum Qualifications

• Work well independently, with minimal supervision
• Creative thinking and a passion for staying current with industry trends and emerging marketing technologies
• Proven experience in marketing communications, content creation, or related roles
• Can quickly understand and clearly articulate technical concepts, and excellent ability to write and edit copy that is clear and concise
• Proficiency in digital marketing channels and platforms, including social media, email marketing, and content management systems
• Capable of working effectively with and managing the needs of multiple stakeholder groups (business development, support, engineering, etc.)
• Strong understanding of the general needs of software-as-a-service / data-as-a-service companies
• Knowledge of branding principles and the ability to maintain brand consistency across different channels

Bonus Qualifications

• HubSpot CRM and email marketing
• Event management experience, including planning, logistics, and execution

Working at MaxMind

Our culture is very important to us. We’re friendly, collaborative, and work-focused. We don’t like office politics and unnecessary stress. We like to have productive workdays and don’t like work to chase us when we’re done for the day. We maintain a set of core, overlapping hours, but are flexible with specific start and end times and are understanding about appointments and life events. We care about helping each other succeed.

In a recent survey, employees listed having a supportive work culture, good co-workers, autonomy, and feeling trusted, valued, and respected as some of the things they liked most about working here.

MaxMind has a social mission. MaxMind donates over 60% of profits to charities.

MaxMind’s compensation strives to reward getting stuff done, quality of work, and working well with others.

We are a fully remote company, so communication centers around video chat, and direct and group messaging tools.

Benefits

In addition to competitive compensation, our Canadian benefits include medical, dental, vision, life, accidental death and dismemberment, critical Illness, short and long term disability insurance, Employee and Family Assistance Program, and paid parental leave. You also have access to a group Retirement Savings Plan. In lieu of a Canadian RRSP contribution we provide a bonus payout at the end of each year that employees may decide to use toward retirement savings.

Everyone participates in a company performance-based bonus plan. MaxMind offers a $2,000 USD professional development budget and five days for professional development annually.

Diversity and Inclusion

We're committed to diversity and inclusion and are mindful of incorporating them into all aspects of our company.

We encourage and sincerely welcome applications from candidates of color, women, queer candidates, candidates with family caregiving responsibilities, transgender candidates, and from other communities not well represented in the tech world.

See our complete diversity and inclusion statement - https://www.maxmind.com/en/company/working-at-maxmind.

Our Interview Process

One of the first steps in our interviewing process is a homework assignment, and we will ask you for a submission so we can gain insight into your work. The following step of our interview process would be a first round interview with our hiring manager and two members of the marketing team. This interview will cover questions specific to the role. Next, there would be a final interview with our COO and HR Manager. That interview would be a more general / behavioral interview. The final step of our hiring process is reference checking.

Being a Successful Candidate (Cover Letter and Resume)

Your application should include a cover letter that describes your interest in MaxMind and why you would be a good fit for the advertised role. Review your cover letter and resume for any grammatical errors. Communication should be clear and accurate.

If desired, share any relevant projects or accomplishments so we can learn more about you.

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