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Manager Of Chrs Communications And Change Management (529398)

Company

California State University, Office of the Chancellor

Address Chiasson Office, New Brunswick, Canada
Employment type FULL_TIME
Salary
Category Higher Education
Expires 2023-07-28
Posted at 11 months ago
Job Description
Description


Chancellor's Office Statement


Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Manager of CHRS Communications and Change Management. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.


Salary


The salary range for this classification is $3,750 to $11,146 per month.


The anticipated salary hiring range is up to $7,917 per month, commensurate with qualifications and experience.


Classification


Administrator I


Position Information


The California State University, Office of the Chancellor, is seeking a Manager of CHRS Communications and Change Management to be responsible for communications and change management tasks regarding the Common Human Resource System program, a multi-year, significant change initiative that will serve to transform Human Resource services across the 23-campus CSU System to a systemwide single instance implementation of PeopleSoft 9.2.


Responsibilities


Under the general direction of the Executive Director, CHRS, the Manager of CHRS Communications and Change Management will perform duties as outlined below:


CHRS Systemwide Communications – 60%


  • Create and disseminate newsletters.
  • Quality-check other presentations for grammar/spelling and grand consistency.
  • Ensure brand consistency and incorporate the CHRs brand in all communications efforts, including maintaining and updating the CHRS brand assets (logos, etc.).
  • Plan and execute CHRS Systemwide Communications Plan for the year.
  • Create and maintain Communications Outreach calendar.
  • Create and edit PPTs for committee meetings, steering committee meetings, sponsors, and new member onboarding.
  • Recommend and coordinate speaking engagements to various committees.
  • Organize and distribute Communications assets to team including branding.
  • Manage Lyris requests and maintain CHRS mailing list.
  • Managing CHRS and ask CHRS mailboxes.
  • Create and produce Open Forum events.
  • Edit print content and update as CHRS evolves, create new one-pagers as needed.
  • Update and add content to CHRS external website, reviewing with various groups to gain consensus/approval.


CHRS Change Management – 30%


  • Assist in guiding partner campuses through the use of Chancellor's Office-developed tools.
  • Take detailed notes during internal and campus-facing change management meetings, follow up with action items.
  • Set up campus SharePoint workspace and file documents appropriately.
  • Set the agenda for campus change management meetings, coordinate speakers.
  • Apply structured change management approaches including PROSCI.
  • Track work on Project Plan.
  • Understand the CSU organization and change management challenges and issues.
  • Act as the main point of contact for change management efforts for the wave.
  • Review campus change management work, provide advisory guidance.


Change Management Communications – 10%


  • Maintain CHRS Communications Content library, update masters and disseminate content.
  • Suggest enhancements to tools and present to CMCT group.
  • Update and maintain master tool for Stakeholder Register and Communications Plan.
  • Meet with campuses in all waves (as invited by Change Manager) to advise on work in Stakeholder Register and Communications.


Qualifications


This position requires:


  • Experience with Zoom and PowerPoint strongly required.
  • Bachelor’s degree in communications, Public Relations, Journalism or Marketing or a related area to include a minimum of 3 years administrative support experience, at least 1 year working in change management and communications; or equivalent combination of overall education and experience is required.
  • Ability to develop and edit PowerPoint presentations for both grammar/punctuation as well as design esthetic required.
  • Must possess a proactive problem-solving approach, willingness to utilize new procedures and new technology.
  • Must be able to maintain a professional demeanor at all times.


Preferred Qualifications


  • The ability to multitask and be flexible.
  • Ability to keep information, content, intent and sources confidential.
  • Experience with SharePoint and/or Office365 preferred.
  • Thorough mastery of English grammar, punctuation and spelling.
  • Proficiency in the Microsoft Office suite, including Outlook, Word, PowerPoint and Excel.
  • Demonstrated ability to research, interpret and explain a variety of complex policies and procedures.
  • Ability to interpret and apply policies and procedures independently.
  • Experience and ability to develop online meetings that have engaging content and design.
  • Working knowledge of travel policies and procedures.
  • Ability to edit documents for grammar and punctuation.
  • Demonstrates use of independent judgment and takes personal initiative.
  • Certification in PROSCI or other Change Management methodology is highly preferred.
  • Demonstrated efficiency at coordinating various administrative tasks, standard office procedures, adhering to deadlines and adjusting priorities in an energetic and dynamic environment.
  • High level of interpersonal, oral and written communication skills.
  • Strong design sense in electronic media preferred.
  • Demonstrated ability to maintain composure and organization while working under pressure, balancing multiple priorities and deadlines.
  • Experience with Smartsheet preferred.


Application Period


Priority consideration will be given to candidates who apply by July 12, 2023. Applications will be accepted until the job posting is removed.


How To Apply


Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.


Equal Employment Opportunity


The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.


Title IX


Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix


E-Verify


This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).


If hired, you will be required to furnish proof that you are legally authorized to work in the United States.


COVID19 Vaccination Policy


Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.


Mandated Reporter Per CANRA


The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


Conflict of Interest


The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.


Background


The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.