Management Systems Advisor Jobs

Position: Management Systems Advisor (Clerk VI)

Division: Health and Safety, Electricity Division

Location: Edmonton, AB

Salary: Starting rate is $42.29 per hour

Position Summary:

Always there. Anywhere. That’s us! We are committed to delivering inspired solutions for a better world. We care about our communities, we care about each other, and we care about showing up for those who need us. We value and encourage different perspectives and we have the courage to do the right thing, even when it’s hard.

This position is responsible for writing and editing technical documentation for departmental procedures as well as leading initiatives to align with ISO system management requirements. The incumbent will manage the Health & Safety Management System (HSMS) as well as the environmental Management System (EMS). Working closely with subject-matter experts, other clerks and project staff, this individual will produce documents that are concise, compliant, well formatted and that communicate effectively to end-users and manage the life cycle of both systems including the audit & inspection programs.

We’re looking for someone who cares about their work and strives for more each day. Someone who challenges the status quo, embraces change, and thrives in a collaborative work environment. If you are someone who approaches work with passion, curiosity and the courage to innovate, then this role is for you.

What You Get to Do:

Responsibility Area #1 – Writing

• Elicit requirements via interviews, facilitated requirements workshops, document analysis, surveys, business process analysis, workflow, and task analysis, ensuring the right questions are asked to produce essential requirements information to help design and document controls.
• Develop, write, and edit a range of documents including guides, procedures, templates, and forms.
• Synthesize multiple inputs and feedback from stakeholders into concise, cohesive content.
• Guide and advise on presenting explanations of various content using approaches and language that will be understood by the target audience(s).
• Identify key stakeholders and audiences, and direct communications and documentation for those audiences, ensuring technical concepts are explained clearly, and in the terms the intended audience will be engaged with and understand, while maintaining technical accuracy.

Responsibility Area #2 – Development of Systems

• Conduct process development strategies proposing solutions where required.
• Direct development of procedures, and systems for records and information storage of project and resource materials.
• Gather information from cross-functional teams including Management, Engineering, and SMEs to develop, write, edit, update, and publish management systems, programs, guides, procedures, and reference materials.
• Collaborate with planners and other stakeholders to review, analyze, and develop improvements to best practices and tools.
• Develop new processes where required and/or streamline existing processes to create efficiencies, optimize outcomes and foster compliance.
• Analyze communication problems or issues in a systematic way to identify relevant audiences, approaches and channels.
• Lead the development, implementation, and change management of new processes.
• Ensure HSMS and EMS meet internal ISO standards and manage the audit, inspection & corrective actions with the Strategic Safety team and Field Services team as required.

Responsibility Area #3 – Document Control

• Responsible for the development, maintenance, management, and delivery of digital documentation to appropriate audiences in the corporate format’s various online mediums.
• Responsible for creating the classification associated with the control structure including Policies, Guides, Procedures, Templates and Forms.
• Create, maintain, and ensure retention of digital documentation.
• Collaborate with IT Infrastructure in support of documentation to enable control design and more comprehensive retention of institutional knowledge.
• Assess and collaborate with new and emerging technology to innovate and improve document control and management system processes across various digital platforms.
• Develop templates for the taxonomy and oversee the transition from the current to the new document control structure.
• Maintain Document Control system.

Qualifications:

• Ability to work independently and collaboratively on projects and exercise discretion and confidentiality where required.
• Completion of a Technical Writing certificate is an asset.
• ISO 9001 and/or 14001 auditor certificates are an asset.
• Proficient in Microsoft Office Suite and SharePoint applications.
• Excellent written and verbal communication skills as well as advanced listening and comprehension skills.
• Minimum of 5 years of post-university graduate, directly related experience in designing, developing, writing, editing, and managing technical documents and procedures, specifically standard operating procedures.
• Completion of a Bachelor of Arts – English or similar post-secondary Degree.
• Excellent organizational skills with a strong ability to prioritize and execute multiple projects simultaneously.
• Excellent time management skills that effectively generate, prepare, and manage quality work under stringent timelines.
• Strong interviewing and interpersonal skills required to interview subject matter experts, stakeholders, and management, and translate targeted information into process documentation.
• Ability to mentor and train junior employees with writing comprehension.

What We Offer:

• Charitable donation matching
• Tuition assistance program
• Training and mentorship programs
• Competitive compensation
• Flex benefits
• A culture based on caring, integrity, agility, collaboration, safety, and striving for excellence

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

Date Issued: July 14, 2023

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

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