Junior Manager - Customer Service / Sales

We are seeking a candidate with a background in customer service and sales to join our team as a Junior Manager. We are looking to add 4-5 new entry level consultants to our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities as our Junior Manager:

• Troubleshoot and resolve product issues and concerns
• Develop and maintain a knowledge base of the evolving products and services
• Provide information about the products and services
• Assisting customers face-to-face with any billing and/or equipment issues
• Handle customer inquiries and complaints
• Handling new customer acquisitions and qualifying potential clientele
• Document and update customer records based on interactions

Qualifications:

• Excellent written and verbal communication skills
• Ability to build rapport with clients
• Positive and professional demeanor
• Previous experience in customer service, sales, or other related fields
• Ability to prioritize and multitask
• Excited to grow from an entry-level position

Our Offerings:

• Opportunity for management growth upon completion of the entry-level training
• Yearly R&R trips for qualifying reps
• Full Training
• Weekly Bonuses & Incentives
• Travel Opportunities

THANK YOU FOR YOUR INTEREST IN OUR COMPANY AND GOOD LUCK!

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