It Business Analyst Jobs

Green Shield Canada (GSC) is revolutionizing the healthcare industry as part of our mission to ensure better health for all!

In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to ensure she could afford a prescription for her sick daughter. He knew there had to be a better way! He introduced North America’s first prepaid drug plan, and Green Shield was born as a not-for-profit health benefits provider that re-invested its earnings to support better health for all Canadians.

Today, we follow in the footsteps of our founder as we continue our pursuit of a better way. No longer just a traditional health and dental benefits provider, Green Shield is now the first integrated health services organization in Canada that is both a payer (offering insurance, administering benefits, and paying claims) and a provider (offering medical, mental health, and pharmacy services).

This means we can uniquely offer:

• Convenience to engage our services anywhere, anytime, effortlessly
• Integration of our services, creating a seamless experience
• Improved health outcomes via preventative care and treatment, and data driven insights
• Direct access to real time professional health services

This evolution also deepens our social mission through both financial support and the direct delivery of services to support local communities and underserved populations across Canada.

THE ROLE IN A NUTSHELL

• Perform data analysis using Oracle SQL and PL/SQL.
• Develop requirements, implementation plans and conversion plans. Participate in developing project plans, test plans, training plans and deployment plans. Work closely with Quality Assurance team to determine test scenarios, test cases, and facilitate User Acceptance Testing.
• Responsible for understanding current and future processes, including processes for the entire enterprise.
• Analyze and troubleshoot production system problems effectively.
• Work closely with technical team to determine integration and performance testing requirements.
• Responsible for ensuring coverage of requirements and test scenarios.
• Facilitate communication with business stakeholders to determine a clear understanding of business problems.
• Works closely with developers and the technical support team to resolve production support issues
• Develop an awareness of industry business trends and best practices.
• Analyze business problems and define conceptual and detailed requirements for resulting technology solutions utilizing various techniques.

WHAT WE ARE LOOKING FOR

• Highly developed planning, organizing and negotiating skills.
• Experience with applying agile delivery methodologies.
• Clear and effective written and verbal communication skills.
• University Degree in Computer Science or equivalent.
• Minimum of 3 years of Information Technology experience for custom systems and implementation on large, complex projects.
• Ability to work independently and within a team environment.
• Demonstrated facilitation and consultative skills.
• Proven analytical abilities and able to work at an abstract level.
• Experience with relational databases. Data modeling and data mining experience desirable.
• Demonstrated understanding in requirements definition and management techniques including business process modeling, user stories, workflow analysis and data modeling.
• Experience managing multiple tasks, meeting deadlines and respond to changing priorities.

NICE TO HAVE

• Knowledge of SharePoint.
• Experience leading projects and initiatives.
• Bilingualism French/English.

GSC supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all individuals. Even if your experience doesn’t align perfectly to every requirement in this posting, but you are excited about this opportunity, we invite you to apply.

Providing this information gives GSC consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodations through [email protected]. Information received relating to accommodation will be addressed confidentially.