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It Business Analyst Jobs

Company

Johnson Controls
Address Burlington, Ontario, Canada
Employment type FULL_TIME
Salary
Category Industrial Machinery Manufacturing
Expires 2023-08-11
Posted at 10 months ago
Job Description
What You Will Do


  • You will also have to be involved in process mapping, process mining, project scoping, user testing, documentation, production analysis, project management, continuous improvement whilst working in Agile environment and support alignment of Business and IT objectives.
  • Automation Business Analyst plays a crucial role in bridging the gap between business functions and the Automation Team. As a Automation Business Analysts, you will support alignment of Business and IT objectives, identify opportunities for process advancement leveraging technology, support creation of business capability and technology projects, translate business capabilities into functional requirements, and work with business stakeholders and IT Delivery teams to develop, test, and deploy solutions.


How You Will Do It


  • Translate business capabilities and process designs into functional requirements and/or user stories and work with business stakeholders to review and secure sign-off/agreement on requirements/stories
  • Good experience in project documentation (PDD, HLD, SDD, SOW, Cost Model, etc.)
  • Work with business stakeholders and IT colleagues to develop, test, and deploy solutions that meet business capability needs and ensure successful achievement of scope, cost, schedule, quality, adoption, and value outcomes
  • Lead development of solution training material and execution of change management activities
  • Understand the complexity level of business process (standardization and limited transformation before automation, unlimited types of applications involved in process – ability to scope) and transformation ideas
  • Responsible for overall project success: on schedule, within budget and with high quality
  • Understand which data influence the choice of happy path, scope of project, AHT and scheduling
  • Help the Automation Delivery Lead, APAC to discover and scope business processes suitable for Intelligent Automation
  • Identify opportunities for process advancement leveraging technology
  • Analyze production reports, exceptions and completed transactions to define, scope and design change requests which will improve the overall success rate of the solution in production. Support alignment of strategic and tactical business objectives with corresponding IT objectives, partnered with business stakeholders and enterprise IT colleagues
  • Conduct discovery and document business functions, processes, and enabling technologies
  • Process design documentation experience using flow charts or BPMN. Map business process flows, including all critical data elements (e.g. supplier, input, output etc.)
  • Experience working with IT Developers or Business SMEs
  • Translate business requirements into use cases and user stories, considering financial, resource, and technological dependencies
  • Ability to understand and describe new IT technologies to the business teams
  • Promote next generation of Intelligent Automation technology, such as AI, Machine Learning (ML), Natural Language Processing (NLP), Optical Character Recognition (OCR) to discover more project opportunities in these areas
  • Take lead of existing applications enhancement, incident and problem management
  • Good understanding of IT Change Management
  • Provide expertise and input into solution testing scenarios and lead User Acceptance Testing
  • Understand which data are needed for the business to make the right decision regarding solution proposed
  • Collaborate cross-functional global IT teams to deliver IT solution to business in a dynamic global environment
  • Provide insights and thought leadership on industry/functional trends and best practices to guide business priorities, customer and employee experience advancements, and technology decisions
  • Propose automation/robot schedule with minimum idle time based on data driven approach and business SLAs
  • Shape initial requests, provide high-level estimates of effort and cost, going through EDM process, etc.


What We Look For


  • Support utilization of IT-internal governance processes
  • Can work independently under stress and ability to lead a small team from cross functions in the organization
  • Experience in process optimization and standardization
  • Good mix of technical/IT consulting and business background is preferred
  • Positive, collaborative and solution-oriented attitude
  • Good knowledge of data analysis and reporting and experience with each type of project, ability to propose workaround for handling each type of project
  • Any RPA tool, Microsoft Cognitive Services, Project Management, Agile or Scrum certification will be advantage
  • Excellent written and oral English skills is required
  • 3 years or more business analysis experience is required
  • Concept about process scheduling and server utilization.
  • Basic concept UiPath, Blue Prism, any BPM tool will be advantage
  • Experience in sizeable multinational corporations is preferred
  • Knowledge and experience partnering with both business stakeholders and IT professionals
  • Experience on leading business process re-engineering projects leveraging lean-six sigma or recognized process simplification methodology
  • A minimum of 10 years of practical work experience in IT is required
  • Knowledge in business process and IT application with experience of leading a team through detailed process development, planning, reporting and tracking, especially managing user's expectations
  • Support business continuity and disaster recovery efforts
  • Outstanding interpersonal and communications skills
  • Bachelor’s degree or above in Computer Science, MIS or related majors is required