Intensive Case Manager Jobs

We are urgently hiring an Intensive Case Manager for our Toronto client, who develops and provides affordable, stable housing and support services to break the cycle of homelessness, helping individuals achieve their goals, as well as stabilize their housing situation, post-homelessness.

Compensation and Benefits:

• 100% Company Paid Benefits
• $49,000 per year
• Permanent Full Time role with ongoing training
• 6.1 % Pension Plan

Responsibilities:

• Communicate effectively in English, both verbally and in writing.
• Assist tenants in maintaining housing
• Use excellent organizational and time management skills
• Knowledge of the RTA and Hostels Guidelines and Procedures
• Ability to understand and assess suitability of potential landlords and/or residences
• Facilitate tenant movement from shelters to secure long term permanent housing
• Provide support to clients who are facing issues of poverty, mental health, addictions, abuse, social isolation and more.
• Work with site staff to develop outreach and needs assessment criteria
• Apply knowledge of group processes and dynamics
• Use case management as a tool to support residents in meeting their goals
• Performing additional duties as assigned
• Knowledge of current housing and support agency providers appropriate to our tenants and residents
• Confer with front line support staff at site to transfer information from case file to staff team
• Identify current issues, determine supports necessary, refer and support clients in preparation t housing, and with referring worker, support move to site
• Work independently and as part of a team
• Provide support including work readiness, basic life management skills, anger management, addiction counseling, assertive communication, setting goals, giving and receiving feedback, self-esteem, conflict resolution, problem solving and managing change

Requirements:

• Experience with RTA.
• Certificate of Completion of Homelessness Learning Hub’s Harm Reduction for the Homelessness Sector considered an asset
• Ability to work occasional evenings
• Post-secondary education or equivalent.
• Certificates in First Aid, CPR, Crisis Prevention and Intervention an asset
• Knowledge of resources and services available in the community.
• 3-5 years of experience working with people who are homeless, under-housed and who are hard to house.
• Knowledge of relevant laws, standards and guidelines.
• Excellent interpersonal skills.
• Excellent interpersonal, conflict resolution and organization skills.
• Knowledge of tenant population, diversity issues, anti-discrimination practices and systemic reasons for homelessness.

For more information, please submit your CV to [email protected]

Osborne are an equal opportunity employer