Intensive Case Management Workers Jobs

Use excellent organizational and time management skills

Use case management as a tool to support residents in meeting their goals

Knowledge of the RTA and Hostels Guidelines and Procedures

Knowledge of current housing and support agency providers appropriate to our tenants and residents

Apply knowledge of group processes and dynamics

3-5 years of experience working with people who are homeless, under-housed and who are hard to house.

Additional experience in occupational injury management elsewhere in Canada is an asset

Ensure the overall management of complex occupational injury cases for clients in a matrix team environment;

Completed post-secondary education in Human Resources, Industrial Relations, Business Administration, Law or a related field is required

You have excellent communication skills; including professional bilingual fluency in English and French (spoken and written)

You are well-organized, and able to effectively manage competing priorities in a fast paced and deadline driven environment

You have proven problem solving skills and a demonstrated ability to be solutions-oriented

Post-secondary education in health management and/or absence and disability management is a considerable asset;

Support Workers’ Compensation Case Managers with a variety of tasks such as data entry, communication distribution and other administrative functions;

Coordinate the flow of information to Claims Management Coordinators and Case Managers;

Processing invoices within our Kofax and Abiliti Case Management Systems;

Completed related academic course work in health and safety, workers’ compensation, medical terminology, disability management, insurance, or RTW/Rehabilitation preferred;

Work experience in a front line customer support role, combined with an understanding of and appreciation for strong client service skills;