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Integration Specialist Jobs
Company | dormakaba |
Address | Montreal, Quebec, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Wholesale Building Materials |
Expires | 2023-09-23 |
Posted at | 9 months ago |
Position Overview
- Manage consulting companies that are used for the security testing of our products
- Work in close collaboration with third parties to identify and assess integration needs and requirements; and propose solutions that are mutually beneficial.
- Plan, prepare and execute system testing to demonstrate our ability to integrate with partners
- Lead training sessions and answer questions from integration partners
- Plan, lead and manage the integration projects and liaise with the internal and external development teams.
- Evaluate integration potential of strategic partnership along with Product Management.
- Prepare training material for partners
- Prepare technical presentation material (from an overview to in-depth) for our partners to help the integration process.
- Identify and develop test tools that are required to support our partners’ integration.
- Establish and maintain close relationship with our partners to unleash the full potential of the partnership.
- In collaboration with the rest of engineering and the customer support team identify and propose solutions to issues addressed to our third-level support
- Create and maintain the documentation that is required to support our product integrations.
- Experience and knowledge of wireless communication protocols (Zigbee, Bluetooth, WiFi …), secured communication protocols (TLS, RSA, …), network protocols (IP, ARP, TCP, UDP), and network topologies (mesh, star, bus, etc.)
- Inclined towards team collaboration, open communication and reaching across functional borders
- Troubleshooting real-time issues by analyzing Logs and traces
- At ease with writing basic SQL queries
- Knowledge of Database Management systems
- Strong customer focus
- Understand the concept of SDKs and APIs
- Experience and knowledge of commercial analyzing / debugging tools (Wireshark, Fiddler, Postman, SoapUI, etc.)
- A strong focus on business outcomes
- Strong QA experience in testing integration points
- Experience in technical documentation
- Strong passion for technology and infrastructure, willingness to learn new technology. Possess qualities such as innovation and creativity with attention to detail and emphasis on security
- Working knowledge in the areas of: Windows Server, Windows Services, Web Services, Web Applications and Mobile applications (Android & iOS)
- Bachelor’s degree in Engineering, Information Technology or related field.
- Five or more years of experience in software development or supporting deployment to customer and/or customer support.
- Writing scripts for automation
- Experience with cloud services - e.g. AWS, Azure
- Candidates who embrace dormakaba’s core values will be most successful in our organization: Trust, Customer First, Curiosity, Courage, and Performance
- Team player and strong collaborator
- Problem solver (always brings solutions, enjoys challenges)
- Dependable (reliable and follows through on commitments)
- A 3-minute walk from Namur metro station
- Free parking and on-site cafeteria
- A stimulating, fast and friendly work environment
- A fast-growing international company
- An opportunity to highly contribute to the success of the company
- Competitive global compensation
- Préparer le matériel de formation à l’intention des partenaires.
- Préparer le matériel des présentations techniques (vue d’ensemble et analyse détaillée) à l’intention de nos partenaires afin de faciliter le processus d’intégration.
- Planifier, préparer et exécuter les tests système afin de démontrer notre capacité d’intégration aux partenaires.
- Créer et tenir à jour la documentation requise pour soutenir l’intégration de nos produits.
- Établir et entretenir une relation étroite avec nos partenaires pour libérer le plein potentiel du partenariat.
- Gérer les sociétés d’experts-conseils utilisées pour tester la sécurité de nos produits.
- Repérer et développer les outils de test requis pour soutenir l’intégration de nos partenaires.
- Planifier, diriger et gérer les projets d’intégration et assurer la coordination avec les équipes de développement internes et externes.
- En collaboration avec le reste de l’équipe d’ingénierie et de soutien à la clientèle, déterminer et proposer des solutions aux problèmes transmis à notre équipe de soutien de troisième niveau.
- Évaluer le potentiel d’intégration des partenariats stratégiques, en collaboration avec l’équipe de gestion de produits.
- Travailler en étroite collaboration avec des tiers pour déterminer et évaluer les besoins et les exigences d’intégration, et proposer des solutions qui sont mutuellement avantageuses.
- Diriger les séances de formation et répondre aux questions des partenaires d’intégration.
- Grande priorité accordée aux résultats commerciaux
- Connaissance des protocoles de communication sans fil (Zigbee, Bluetooth, WiFi...), des protocoles de communication sécurisée (TLS, RSA...), des protocoles réseau (IP, ARP, TCP, UDP) et des topologies de mise en réseau (maillé, bus, étoile, etc…)
- Capacité de résolution de problèmes en temps réel grâce à l’analyse des journaux et des traces
- Forte passion pour la technologie et l’infrastructure, volonté d’apprendre de nouvelles technologies
- Connaissance des systèmes de gestion des données
- Connaissance des outils commerciaux d’analyse et de débogage (Wireshark, Fiddler, Postman, SoapUI, etc.), et expérience connexe
- Solide orientation client
- Expérience en documentation technique
- Penchant pour le travail d’équipe, la communication ouverte et la collaboration interfonctionnelle
- Parfait bilinguisme (français et anglais)
- Compréhension du concept de trousse de développement logiciel et des APIs
- Solide expérience en assurance qualité sur le plan des tests de points d’intégration
- Qualités comme l’innovation et la créativité, le souci du détail et l’accent sur la sécurité.
- Baccalauréat en ingénierie, en technologies de l’information ou autre domaine connexe
- Cinq années ou plus d’expérience en développement logiciel, en soutien au déploiement auprès des clients ou en soutien à la clientèle
- Connaissance pratique des éléments suivants : Windows Server, services Windows, services Web, applications Web et applications mobiles (Android et iOS).
- Services infonuagiques, par exemple AWS ou Azure
- Aisance à rédiger des scripts d’automatisation
- Résolveur de problèmes (apporte toujours des solutions, aime les défis)
- Esprit d'équipe et forte capacité de collaboration
- Fiabilité (fiable et respectueux de ses engagements)
- Les candidats qui adhèrent aux valeurs fondamentales de dormakaba réussiront le mieux dans notre organisation : Confiance, Priorité au client, Curiosité, Courage et Performance.
- Une opportunité de contribuer fortement au succès de l'entreprise
- Un environnement de travail stimulant, rapide et convivial
- Une entreprise internationale en pleine croissance
- Une rémunération globale compétitive
- Un parking gratuit et une cafétéria sur place
- A 3 minutes à pied de la station de métro Namur
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