Inside Sales Representative Jobs

Since 1978, family-owned Polar Battery has been sharing our battery expertise with customers throughout Western Canada. Polar services the wholesale battery needs of thousands of individuals, businesses, and government agencies. As the leading DC power solutions provider, our team prides itself on superior product knowledge, a dedication to customer service, and a collaborative and creative approach to problem-solving to deliver the best solutions for our customers. Polar Battery offers high-quality products across a wide variety of fields including automotive, marine, and solar applications.

It's an exciting time to join Polar Battery. We are poised to grow substantially over the next 5 years as we move into new markets across Canada. This growth will provide unique career opportunities for the right candidate. Polar is also part of a group of companies with local ownership that can provide even further opportunities to grow your career.

We are looking for enthusiastic people who want to grow their careers with us. At Polar, we attract high-performing individuals who understand that working together as a team yields the best results. Currently, we are looking to add an Inside Sales Representative to our team. This position would be based out of our Burnaby Head Office.

In addition to an attractive salary package, our company provides:

• A comprehensive benefits program (including extended health, dental, therapy, and more).
• An RRSP matching program.
• Commission structure
• Paid educational opportunities.

We have excellent opportunities for advancement and long-term careers. Polar Battery provides an environment where employees can take their skills, talents, experience, and interests to the next level to grow professionally and build rewarding careers.

THE ROLE

The Inside Sales Representative will be responsible for providing superior service to customers over the phone and in person. Responsibilities include assessing customers’ needs promptly and efficiently, making product recommendations, providing accurate information regarding product details, placing sales orders, and ensuring that delivery times and information are recorded accurately to ensure that we exceed the customers’ expectations. Establishing and nurturing relationships with existing clients and understanding their business requirements and objectives is a crucial element of this position.

KEY RESPONSIBILITIES

• Serve as the primary point of contact for our customers, responding to inquiries in person, over the phone, email, and other communication channels in a professional and timely manner.
• Adheres to company safety policies and regulations. 
• Complete the order process which includes offering pricing, sourcing of additional products, and generating sales orders.
• Responsible for achieving sales targets and objectives as set by the manager.

QUALIFICATIONS

• Demonstrate initiative and the ability to work in a collaborative team-based environment.
• Strong problem-solving abilities, with a proactive and solution-oriented approach.
• Highly organized in prioritizing work and multi-tasking.
• Must be computer literate and knowledge of any ERP system would be an asset.
• Must have excellent verbal and written communication skills with a professional and friendly demeanour.
• Battery and solar experience would be an asset.
• Ability to establish and maintain effective relationships with customers.
• A minimum of 3-5 years’ experience in a similar role, preferably within a wholesale distribution environment.
• High level of commitment to exceptional customer service.

Feel like you may be overqualified for this role? This role has the potential to grow into more senior positions within the company. Contact us to learn more!