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Hvac Product Technical Advisor
Company | Stoakley-Stewart Consultants Ltd. |
Address | Vancouver, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Construction,Facilities Services |
Expires | 2023-09-03 |
Posted at | 9 months ago |
Vancouver, BC
- Sustainable Future Sustainability is not just a buzzword for this company. They are actively working towards creating eco-friendly technologies for a sustainable future, and by joining them, you can contribute directly to this critical global cause.
- Community Involvement They are also committed to contributing to the communities in which they operate, offering employees opportunities to engage in meaningful community work and corporate social responsibility initiatives.
- Innovative Technologies As a global leader in cutting-edge technology, the company provides a platform for individuals to work with and develop revolutionary technologies. The exposure and experience gained in such an environment are unmatched.
- Career Growth They have a proven track record of supporting employees’ career growth, providing comprehensive professional development opportunities, and promoting from within.
- Inclusive Culture This organization values diversity and inclusivity, and their workplace culture reflects these values. They believe that every employee plays a critical role in their success.
- Global Network This industry-leader is part of a comprehensive global network. Working with them provides opportunities for international exposure and potential to work with a diverse array of professionals from around the world.
- Provide targeted support for product sales to achieve specific annual sales targets.
- Offer effective technical assistance to customers in resolving technical issues related to residential & light commercial HVAC products. This can be accomplished through communication with the Head Office and customers via email, telephone, or on-site visits to facilitate troubleshooting.
- Develop training curriculum aligned with business requirements, including creating training presentations, materials, and other necessary documents.
- Implement the training schedule and conduct training sessions as planned and requested by customers.
- Collaborate with the BC Sales Management Team (Residential & Commercial) to ensure all BC staff stays informed about new product information, installations, services, and user and parts manuals.
- Suggest and participate in the development of new products and solutions when required.
- Carry out all tasks in accordance with department and Company policies, procedures, and guidelines.
- Provide regular updates to the Residential Business Manager BC.
- Act as a backup resource for other technical support functions as needed.
- Fulfill any other assigned duties.
- Have a valid Certificate of Qualification in Refrigeration.
- Hold a valid Driver’s License and have access to a reliable vehicle.
- Be willing and able to travel approximately 30-40% of the year.
- Be capable of working independently as well as in a team environment.
- Previous experience leading classroom-based technical training is beneficial.
- Exhibit good interpersonal, communication, and customer service skills.
- Familiarity with ductless split systems and VRF technology.
- Hold an HVAC Mechanic, Technician, or other relevant certification related to the HVAC field.
- Demonstrate strong technical knowledge of residential & light commercial air conditioning and heat pump systems, with proven troubleshooting and problem-solving skills.
- Possess a strong working knowledge of Microsoft Office products (Word, Excel, PowerPoint).
- Hold an HVAC Mechanic, Technician, or other relevant certification related to the HVAC field.
- Have a valid Certificate of Qualification in Refrigeration.
- Meeting your distinct needs by matching you with the right corporate culture
- Treating each unique individual with professionalism, respect and integrity
- Helping talented professionals secure new, exciting and rewarding career opportunities
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