Host/Hostess Jobs

Description

Position at Cascades Casino

Job Type: Part-Time

The Gateway to Your Future

It all starts with you. You are passionate and knowledgeable about sports. The Host/Hostess position harnesses your valuable customer service skills and grows with our team. What you bring is an eagerness to listen and learn, and an ability to maintain your cool under pressure. The hostess creates welcoming energy from the moment our guests walk through the door until they leave.

You manage the flow of the restaurant and generate customer loyalty, so put yourself in the heart of the action. The hostess also processes all reservations and plans guest seating arrangements, while helping servers with food and beverage expediting, bussing and cleaning. What we provide you is a stellar benefits package for full-time employees, a flexible work/life balance and the chance to move up the ladder at a company with more than 27 locations across Canada.

We Provide

• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities
• Exciting, supportive and fun work environment
• Full benefits package for full-time employees
• Retirement savings plan

Key Responsibilities

• Can juggle multiple tasks and work well under pressure.
• Engage with others and provide a premium guest experience.
• Know how to have fun on the job and enjoy a public role.
• Are comfortable initiating conversations with guests.
• Benefit from working flexible hours, evenings and weekends.

What You Bring

• Effective public speaking skills and presence.
• Tourism, promotion, marketing, entertainment or event training experience preferred.
• World Host / Super Host certificate or other similar customer service programs preferred.
• Host/hostess experience in the hospitality/food service industry preferred.
• Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario).
• Cash handling experience using POS system or cashier register.
• Knowledge of specialty food and beverage items.
• Ability to pull, lift and carry objects up to 30 pounds, specifically a fully loaded serving tray.
• Proven selling, marketing, and service skills in a dining, retail, or promotions environment.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.