Head Of Operations - Aldergrove

Position Overview Our client is seeking a dynamic, customer-oriented leader with a passion for the outdoor power equipment industry to fill the role of General Manager. The successful candidate will lead and oversee all operations, including sales, customer service, inventory management, staff management, and shop service operations. This role requires strong leadership, business acumen, and a deep understanding of the outdoor power equipment industry. Compensation & Benefits: Annual Salary: $75,000 - $90,000 Extended Health Care + Dental care Paid Time Off Life insurance Disability insurance Employee assistance program Casual dress On-site parking Key Responsibilities: Formulate and apply strategies to boost sales, increase market share, and hit business targets. Drive sales team to meet revenue goals through efficient strategies, campaigns, and customer retention. Uphold exceptional customer service by setting high standards and ensuring consistent, superior customer support. Manage service operations including scheduling, work order management, and quality improvements. Execute inventory control processes, maintain optimal stock levels, and build strong supplier relationships. Oversee financial performance, manage expenses, and identify revenue growth opportunities. Lead and develop a high-performing team, promoting a positive work environment and individual growth. Develop and sustain relationships with manufacturers, suppliers, and vendors; stay updated on industry trends. Enforce safety regulations, industry standards, and company policies to ensure a safe environment. Qualifications: 5-7 years of retail management experience, preferably in outdoor power equipment industry. Deep understanding and passion for outdoor power equipment. Proven track record in leading retail business, boosting sales, and meeting financial goals. Strong leadership and team management abilities. Excellent customer service skills with a customer-first approach. Good organizational skills; ability to multitask, prioritize, and delegate. Proficiency in inventory management, POS systems, and MS Office Suite. Solid financial acumen with budgeting, financial analysis, and cost control experience. Strong communication and interpersonal skills. Knowledge of safety regulations and dedication to maintaining a safe work environment. About Mindfield : Our purpose is to help great people find jobs they love with employers who care. Since 2005, we've connected over 100k Canadian job seekers with new opportunities. We provide permanent recruiting solutions for hourly job seekers across a variety of industries such as Light Industrial, Call Centre, Retail, Grocery, and Food & Beverage. Our team delivers screened candidates from our proprietary database through simplified technology built for today's Hiring Manager. Mindfield is committed to celebrating our diversity and inclusiveness within our team, our communities, and the partners we support. To learn more about how Mindfield can help your company find your next great employee, please visit www.mindfieldjobs.com.